Bakery Combo Clerk

PAQ, Inc; San Antonio (TX); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life Insurance (Company-Paid)

Stock Ownership 401(k) plans

Growth opportunities

Job summary

PAQ, Inc. is seeking a Bakery Combo Clerk to join our team in San Antonio, TX. You will support the Bakery Lead, help customers, handle transactions, and contribute to a clean, welcoming department. On-the-job training provided; prior retail experience is a plus but not required.

Responsibilities include pricing and stocking, preparing bakery items, maintaining inventory, and complying with safety and health policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• No prior experience is required; on-the-job training is provided.
• Previous retail or customer service experience is a plus.

Responsibilities

• Provide friendly customer service and resolve concerns with supervisor help.
• Receive, price, and stock products accurately.
• Prepare, package, and stock bakery items.
• Maintain inventory to ensure freshness and turnover.
• Keep department clean and safe; follow safety policies.

Skills

Strong communication

POS operation

Cash handling

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.

The Bakery Combo Clerk supports the Bakery Lead in meeting the department's sales and profit goals and contributes to a positive customer shopping experience by upholding quality standards. Bakery Combo Clerks are vital to store operations, often serving as the point of contact for customers. Additionally, They assist with baking duties and responsibilities in the department as needed.

Essential Functions of the Position:

• Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
• Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
• Prepare, package, and stock bakery items as assigned.
• Transport products to preparation or storage areas, including refrigerated storage boxes.
• Maintain inventory control to ensure freshness, product quality, and turnover, minimizing out-of-stock or overstocked items.
• Handle damaged and spoiled products according to company policy to control the level of damaged goods.
• Maintain a clean, attractive, and friendly department to ensure a positive image for customers.
• Comply with all safety policies and procedures.
• Follow local, state, and federal health and civil code regulations.
• Adhere to all state, county, and local weights and measures laws and labeling requirements.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers.
• Report potentially unsafe conditions and suspicious activities to ensure a safe store environment.
• Perform other duties as assigned.

Knowledge:

• Proficiency in basic math and cash handling procedures.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.
• Familiarity with different types of bakery products, ingredients, and recipes.

Skills:

• Strong communication skills to interact effectively with customers and team members.
• Ability to operate POS systems and other cashier equipment.
• Attention to detail to ensure accuracy in transactions and handling of cash.
• Basic computer skills for operating the POS system.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to handle multiple tasks simultaneously, such as baking, customer service, and cleaning.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, and squatting to handle products, access ingredients, and retrieve baked goods from shelves.
• Exhibit manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout (SCO) systems.
• Working in a hot environment due to ovens and other baking equipment.
• Ability to tolerate variations in temperature and handle hot items safely.
• Good vision to ensure the quality and appearance of baked goods, read labels and recipes, and operate machinery safely.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Utilize cash handling tools, including counterfeit bill detection pens and equipment.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

Work Hours:

Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.

Environment:

Indoor, climate-controlled with adequate lighting and ventilation. Exposure to hot temperatures from ovens and warmers and cooler temperatures in refrigerated areas and freezers.

Exposure:

May be exposed to hot equipment and cleaning chemicals.

Noise Level:

Working in an environment with moderate to high noise levels from mixers, ovens, and other bakery equipment.

Interaction:

Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

Education: High school diploma or equivalent.

Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus. Must be 18 years of age or older.

Company Employment Policies:

PAQ, Inc is an “At-Will” employer.

PAQ, Inc is an Equal Opportunity Employer (EOE).

Pay Range:

$16.90 - $21.50

Equal Employment Opportunity PAQ, Inc. is an Equal Opportunity Employer.

Reasonable Accommodation Statement:

PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization:

All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California):

The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California):

We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice:

To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

Employment‑At‑Will:

Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.

If you're dedicated to providing exceptional service and willing to make active contributions to the success of our company, then you're ready to be a PAQ, Inc. team member! Working at PAQ, Inc. is like being part of an extended family where each team member is valued and appreciated for their contributions to providing the very best service to our customers.

Do you have a friendly personality and love helping others? Then you might be the right person to join others who care about delivering excellent customer service. For over 20 years, PAQ, Inc. has provided our communities with the freshest quality foods, the best customer service, and Everyday Low Prices. Our success is due to our outstanding team members - they are the key to delivering excellent customer service that keeps our customers coming back.

Benefits include:

• Affordable Medical Dental and Vision insurance Company Paid Life Insurance Employee Stock Ownership 401(k) plans Growth Opportunities