Bakery Clerk

Kroger; Roseville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Roseville, MI is seeking a Bakery Associate to create an outstanding customer experience through exceptional service in our bakery department and across the store. You will assist the department manager in reaching sales goals, maintain a safe, clean environment, and uphold Kroger's Customer1st strategy and core values of respect, honesty and safety.

This role focuses on helping customers, preparing bakery items, slicing deli products, and participating in inventory and safety

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome by answering questions about store products.
• Gain knowledge of department products and suggest appropriate items.
• Slice deli meats and cheeses to customer requests using proper deli equipment.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer samples to help customers discover new items.
• Inform customers of deli/bakery/bistro specials.
• Provide fresh products in correct portions to prevent shrink.
• Recommend deli/bakery/bistro items to meet customer needs.
• Use refrigeration, freezers, slicers, ovens per company guidelines.
• Prepare food to company standards.
• Package, label and inventory ingredients properly.
• Check product quality and sell-by dates; take action as needed.
• Operate kitchen equipment (stove, fryer, steamer, etc.).
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures in cases/cooled areas.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and report items in need of repair.
• Notify management of customer or employee accidents and safety risks.

Job description

Position Summary
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Position Title: Bakery Associate
Position Reports To: Store Management
Position Summary
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customer's requests using proper deli equipment.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of deli/bakery/bistro specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to Company standards.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.