Bakery/Clerk

Kroger; Morgantown (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger's Morgantown bakery department seeks a Bakery Clerk who delivers exceptional customer service and maintains a clean, safe environment. You will assist the department in meeting sales goals and uphold Kroger's values of respect, honesty, integrity, and safety.

As a Bakery Clerk, you will prepare items per orders, offer samples, communicate specials, and ensure accurate labeling and inventory while following temperature logs and safety guidelines.

Qualifications

• Provide outstanding customer service in a bakery setting.
• Maintain a safe, clean environment.
• Support department goals and comply with QA standards.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery specials and promotions.
• Ensure correct portion sizes and freshness of products.
• Label, stock and inventory bakery merchandise.
• Monitor temperature logs and follow food safety procedures.

Skills

Customer service

Teamwork

Safety awareness

Communication

Job description

The role of a Bakery Clerk:

• A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
• As a Bakery team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
• Bakery Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
• Most importantly, as a Bakery team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

What you'll get from us:

• Comprehensive Benefits: Healthcare, Emotional, Financial, and More:
• The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.
• Paid time off such as vacation and sick leave.
• Associates have access to free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Our Associates save on Kroger purchases, including discounts on Our Brands and more!
• We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program.
• Come for a Job, Discover a career through an abundance of industry-leading training programs.

For more information about benefits and eligibility, please visit our Benefits Page !

What to expect from our interview process:

1. Please begin by submitting your application so we may review it; if available, please attach a resume too.
2. Once we have reviewed your application and/or resume, you may be invited to an interview if your qualifications match our needs.
3. If Invited for an interview you will have the opportunity to select a convenient time to meet with one of our team members. During the interview, we will learn more about your background and interests, share more about the Kroger company and the role you are interviewing for, and provide you with the chance to ask questions about joining our team.

About Us:

Every day we open our doors and welcome millions of hungry people. But they're not just hungry for food. They're hungry for something that can make their lives healthier, easier, brighter, and a bit lighter. They're hungry to feel good, do well, to go from anxiety to inspiration.

It's a simple truth that our world is hungry for uplift. It's a universal need, as powerful as our need for food or fuel.

That's why our Purpose is To Feed the Human Spirit. Come and join us!

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. We want the best for our associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. We look forward to getting to know you!

As a Bakery Clerk you will:

• Bakery Clerk will prepare items per customer requests using proper bakery equipment.
• Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.
• Bakery Clerk will be able to inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment t