Bakery Clerk

Hometown Grocers, Inc.; Merrill (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Hometown Grocers, Inc. is seeking friendly associates to create a welcoming shopping experience for guests. You will engage with customers, answer questions, and help guests find products while supporting a collaborative team in a fast-paced grocery setting.

Responsibilities include fulfilling guest orders, maintaining stock and cleanliness, and ensuring excellent service. Flexible hours and opportunities for full-time, part-time, or seasonal roles are available to fit your schedule.

Qualifications

• Experience in retail or customer service preferred.
• Ability to engage with guests and provide helpful suggestions.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Greet guests and assist with questions to create a welcoming shopping experience.
• Receive, prepare, and fulfill guest orders including phone and cake orders.
• Maintain cleanliness and organization of the department; rotate stock and log food safety checks.
• Assist guests in locating products and offering recommendations.
• Contribute to a positive team environment and support scheduled shifts.

Skills

Customer service

Communication

Teamwork

Job description

Job Description

Join Us at Hometown Grocers Inc. & Enjoy What You Do!

We're looking for associates who like engaging with others and creating experiences that bring our guests back. If you:

• Want to be a valued member of a stable and growing family & employee-owned company
• Want a flexible schedule that honors work-life balance
• Thrive in a collaborative and fast-paced environment
• Work hard but also like to have fun at work

We might be the place for you!

What You'd Do

Our associates create a warm and friendly shopping experience in our stores. We engage with others, answer questions, offer suggestions, and make sure our guests know they are cared for and welcomed. We strive to make grocery shopping an enjoyable experience. Some responsibilities may include:

• Receiving, preparing, and fulfilling guest orders and other special requests, including phone orders and cake orders
• Addressing guest concerns and resolving issues

• Maintaining freshness by inspecting and rotating items while maintaining food safety logs
• Packaging and pricing items appropriately whether from the service case or prepared products

• Replenishing all bakery products on display and keeping proper inventory levels in packaging and other items

• Contributing to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed

• Helping guests find their favorite products

• Having each other’s backs by honoring commitments with the team and being present for scheduled shifts or finding a fellow associate to fill in
• Other actions that create exceptional guest experiences

Each associate contributes to an engaging guest experience and is empowered to treat customer service as taking actions that bring our guests back. Whether you're looking for a full-time position, a teen looking for their first job, or an adult or senior searching for a part-time/seasonal role with flexible hours to make extra money, this could be the right fit for you!

While experience in fast food, food service, restaurants, retail, and/or customer service is helpful; if you love people, want to smile often, and enjoy what you do, we'd love to meet you! We can teach you the rest.