Bakery Clerk

Hy-Vee, Inc.; Dubuque (IA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. Bakery Clerk position in Dubuque, IA is a customer-facing role within the store bakery. You will greet customers, assist at the bakery counter, and help prepare and replenish baked goods, ensuring quality and sanitation throughout your shift.

This role emphasizes teamwork, accuracy in handling orders and payments, and following safety procedures. A friendly, reliable attitude and the ability to stand for long periods are important. Training is provided.

Qualifications

• Customer service skills with a friendly demeanor.
• Ability to follow written and verbal instructions.
• Comfort with handling money and basic math.

Responsibilities

• Greet customers warmly at the bakery counter.
• Assist customers with product locations and take orders.
• Maintain sanitation and neatness in the bakery area.
• Monitor freshness and restock as needed.

Skills

Customer service

Communication

Basic math

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Bakery Clerk

Department: Bakery

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our Bakery Clerks play a key role in keeping one of our most popular departments running smoothly and smelling amazing. In this role, you'll prepare and replenish products, assist customers at the bakery counter, and help create the kind of warm, welcoming experience that keeps people coming back. If you enjoy working with your hands, take pride in a job well done, and love being part of a team that makes customers' days a little sweeter, this could be a great fit for you.

What You'll Do

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome in the bakery
• Assist customers with finding products, reaching items, carrying heavy purchases, and taking orders at the bakery counter
• Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift
• Prepare, finish, and replenish baked goods as needed, pulling product from the cooler or freezer to prepare for baking
• Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times
• Check in product, put product away, and review invoices as needed
• Operate the department register to process payments where applicable
• Remove trash in a timely manner and maintain a tidy department
• Work alongside your teammates to ensure a smooth, positive experience for every customer
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed

Your Skills

• Follow written and verbal instructions with confidence
• Use basic math skills for simple addition, subtraction, counting, and recording
• Communicate clearly with customers and teammates in a friendly, helpful wayStay organized and keep up with the pace of a busy bakery environment

Less than a high school diploma or equivalent accepted; up to six months of similar or related experience preferred.

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Bakery Department Manager

Education and Experience

Less than a high school diploma or equivalent experience accepted. Up to six months of similar or related work experience preferred.

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role is based in a store bakery environment where things stay busy and engaging. You may encounter exposure to flour dust, noise, temperature extremes, and damp conditions, all pretty standard for a bakery setting. The role also involves working with and around standard bakery equipment and may include exposure to electrical equipment and cleaning products or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.