BAKERY/CAKE DECORATOR

Kroger; Woodland Park (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Cake Decorator to enhance customer experiences through exceptional service and quality bakery products. In this role, you will create a welcoming atmosphere, assist customers with their bakery needs, and ensure all items meet quality standards. Your creativity will shine as you decorate cakes and pastries, while your attention to detail will help maintain a clean and safe environment. This position offers an exciting opportunity to grow within a vibrant team dedicated to customer satisfaction and product excellence.

Qualifications

• Retail and bakery experience preferred.
• Ability to communicate effectively with customers.

Responsibilities

• Create a welcoming environment for customers.
• Decorate cakes and pastries to customer specifications.
• Maintain product quality and safety standards.

Skills

Customer Service

Cake Decorating

Effective Communication

Basic Math

Stress Management

Education

Retail Experience

Bakery Experience

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
4. Recommend bakery items to customers to ensure they get the products they want and need
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items
7. Label, stock, sign, and inventory department merchandise
8. Report product ordering/shipping discrepancies to the department manager
9. Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads
10. Maintain awareness of inventory/stocking conditions and note any discrepancies
11. Adhere to all local, state, and federal health and civil code regulations
12. Follow all merchandising, customer service, labor control, expense, and safety rules
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions
14. Perform preventive maintenance on bakery equipment and report issues
15. Report safety risks, issues, and illegal activities to management
16. Perform essential job functions with or without reasonable accommodations

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading, and/or writing