BAKERY/CAKE DECORATOR

Kroger; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Cake Decorator to create delightful customer experiences through exceptional service and high-quality bakery items. In this role, you will engage with customers, prepare and decorate cakes and pastries, and ensure a clean and safe environment. You will have the opportunity to showcase your creativity and baking skills while contributing to the department's sales and profit goals. If you have a passion for baking and enjoy working in a fast-paced retail environment, this position is perfect for you.

Qualifications

• Experience in retail and bakery/cake decorating is essential.
• Ability to communicate effectively and handle stressful situations.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Prepare and decorate bakery items according to customer requests.
• Ensure product quality and adhere to health regulations.

Skills

Retail Experience

Bakery/Cake Decorating Experience

Stress Management

Basic Math Knowledge

Effective Communication Skills

Second Language Skills

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
4. Recommend bakery items to customers to ensure they get the products they want and need.
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
7. Label, stock, sign, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads.
10. Maintain awareness of inventory/stocking conditions and note any discrepancies.
11. Adhere to all local, state, and federal health and civil code regulations.
12. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and engagement rules are being followed.
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
14. Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
15. Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
16. Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum

1. Any retail experience
2. Any bakery/cake decorating experience
3. Ability to handle stressful situations
4. Knowledge of basic math
5. Effective communication skills

Desired

1. Second language: speaking, reading, and/or writing