Bakery Cake Decorator

Roche Bros.; Easton (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Bakery Associate to join their team. In this role, you will prepare and display delicious bakery products while ensuring top-notch customer service. You will work in a dynamic environment that values teamwork and respect, contributing to a positive atmosphere for both associates and customers. With a focus on quality and freshness, you'll be responsible for maintaining high standards in product presentation and sanitation. If you're passionate about baking and enjoy working with people, this opportunity is perfect for you to grow your skills and make a meaningful impact.

Qualifications

• Must be 18 years of age and authorized to work in the U.S.
• Ability to work a flexible schedule based on business needs.

Responsibilities

• Prepare, bake, and display bakery products while ensuring freshness.
• Provide excellent customer service and assist with special orders.
• Maintain cleanliness and sanitation in the bakery area.

Skills

Teamwork

Customer Service

English Proficiency

Ability to Follow Instructions

Education

High School Diploma or Equivalent

Tools

Bakery Equipment

Ovens

Slicer

Mixer

Job description

Overview

To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.

Pay for this position starts at $16.60 - $23.81/ hour.

Minimum Qualifications

• Must be 18 years of age.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Train other associates as needed.
• Provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions.
• Dynamically selling products by providing customers with information needed to make product-relation decisions.
• Following Roche Bros., Sudbury Farms guidelines for Cake Decorators.
• Write on cakes/prepare product to meet customers specifications.
• Icing, decorating, traying, packaging, labeling, pricing products for island refrigerated cases, and maintaining refrigerated service showcase.
• Filling customer special orders, including all catering platter offers, as well as custom cake requests to include up and to wedding cakes and assisting with delivery and set up as needed.
• Operating the Bakery department mixer.
• Prepare and wrap bakery related products.
• Maintaining Roche Bros., Sudbury Farms high standards for product freshness and sanitation.
• Organizing and rotating stock in the Decorator's section of the freezer and cooler.
• Process merchandise according to production guidelines and follow established sanitation standards.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Receive and unload bakery product and store in designated area.
• Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Able to operate and clean the bakery equipment and tools.

Secondary Job Functions

• Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
• Promote items on public address system.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

• Crawling: 0% (N) Never
• Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching: 1-33% (O) Occasionally
• Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead: 34-66% (F) Frequently
• Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing: 67-100% (C) Continuously

Safety Risk Factors

Frequency

• Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions: 1-33% (O) Occasionally
• Twisting of back and neck, contact with sharp objects, and slippery floor surface: 34-66% (F) Frequently
• Hazardous equipment (mechanical moving parts): 67-100% (C) Continuously

Machines, tools, and equipment utilized

Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.

Repetitive Action

Continuous movement of entire body.

Working Conditions

Working environment is inside and within cold and hot temperatures.