Bakery-Café Team Leader: Lead, Develop & Delight Guests

Panera; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Paid vacation and holidays

Medical, dental, vision, life and pet

401(k) with match

Career advancement

Tuition discounts

Team member assistance program

Job summary

Panera is seeking a Team Manager to join the bakery-cafe leadership team in Madison, WI. You will help run great shifts, support team development, and uphold the high standards our guests expect.

You will lead, coach, and motivate staff to deliver exceptional service, build relationships with guests, and contribute to a positive workplace culture with warmth and trust. This role involves flexible hours including nights and weekends.

Qualifications

• 18+ years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts, direct, motivate, coach and develop others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• This role requires flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience, and celebrate their achievements.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Job description

Panera is seeking a Team Manager to join the bakery-cafe leadership team in Madison, WI. You will help run great shifts, support team development, and uphold the high standards our guests expect.

You will lead, coach, and motivate staff to deliver exceptional service, build relationships with guests, and contribute to a positive workplace culture with warmth and trust. This role involves flexible hours including nights and weekends.