Bakery & Cafe Associate - Cakes, Coffee & Customer Experience

The Cake Bake Shop Admin LLC; Indianapolis (IN); On-site; USD 14,000 - 28,000; Full time

Job summary

The Cake Bake Shop Admin LLC in Indianapolis, IN is seeking a Bakery Associate/Cake Cutter/Cashier to deliver an elevated guest experience while preparing, finishing, packaging, and selling bakery items. This role combines food and beverage prep, customer service, and point-of-sale responsibilities, with attention to food safety, allergen information, and presentation standards.

Experience with coffee, basic alcoholic beverages, and handling money is preferred.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Accuracy when handling money and operating a point-of-sale system.

Responsibilities

• Prepare, portion, assemble, garnish, decorate, and package bakery items including cakes, pastries, desserts, and confections.
• Greet guests warmly and provide a professional, brand-aligned customer experience.
• Take customer orders accurately in person, by phone, or through approved ordering channels.
• Operate the POS system to process sales, payments, refunds, and gift cards accurately.
• Provide guests with product information, including ingredients, preparation methods, and allergen guidance.
• Perform suggestive selling and upselling of bakery and beverage items to enhance the guest experience.

Skills

Customer service

Communication

Cash handling

POS system

Tools

POS system

Job description

The Cake Bake Shop Admin LLC in Indianapolis, IN is seeking a Bakery Associate/Cake Cutter/Cashier to deliver an elevated guest experience while preparing, finishing, packaging, and selling bakery items. This role combines food and beverage prep, customer service, and point-of-sale responsibilities, with attention to food safety, allergen information, and presentation standards.

Experience with coffee, basic alcoholic beverages, and handling money is preferred.