Baker City - General Application

D&B Supply LLC; Baker City (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

D&B Supply LLC in Baker City, Oregon is seeking a Retail Associate to greet customers and provide assistance with store merchandise. Successful candidates will have knowledge of retail sales techniques and excellent customer service skills. Responsibilities include merchandising, customer inquiries, and inventory activities. A high school diploma or GED is preferred, and candidates must be able to lift weights between 25 to 75 pounds. Join our team to contribute to a friendly retail environment.

Qualifications

• Knowledge of retail floor sales techniques is essential.
• Ability to sort, check, count, and verify numbers is required.
• Skills to resolve customer service issues in a stressful environment.

Responsibilities

• Greet customers entering the store and provide assistance.
• Answer customer inquiries about merchandise and pricing.
• Participate in inventory activities and maintain merchandise displays.

Skills

Retail floor sales techniques

Ability to understand and follow instructions

Customer service resolution

Teamwork

Visual merchandising techniques

Education

High School Diploma or GED

Job description

General Functions/Duties:

• Greet customers entering the store.
• Answer customers' questions and provide information on store merchandise.
• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Offer and/or participate in customer carry‑outs.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by‑hand, hand truck, pallet‑jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products as well as assisting throughout the store as needed.

Required Skills/Experience

Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Demonstrated teamwork. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification

High School Diploma or GED is preferred, not required.

Other Requirements

Must be able to work majority of shift standing and be able to lift between 25 to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.