Baker

Hy-Vee Inc; Dubuque (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hy-Vee Inc in Dubuque, IA is seeking a friendly Baker to join our Bakery team. You will prepare, bake, and finish department products, manage production timelines, and lead bakery clerks to ensure product quality.

The role emphasizes customer service, proper sanitation, and safe operation of bakery equipment in a fast-paced store. High school diploma and 6+ months of related experience preferred; on-site work with opportunities to learn and grow.

Qualifications

• High school diploma or equivalent.
• 6+ months to 1 year of related bakery experience preferred.
• Department training is helpful.

Responsibilities

• Greet customers with a smile and assist with their needs throughout the store.
• Check orders for the day and set up a production schedule; prioritize special orders.
• Prepare, bake, and fry department products; pull items from freezer or cooler.
• Review product freshness and stock for upcoming days; plan ahead.
• Inspect incoming products for quality, quantity, and mispicks.
• Invoice and store product as directed by the Bakery Manager.
• Ensure correct labels on ad items and monitor safety in the department.
• Operate and maintain bakery equipment; report issues as needed.
• Lead bakery clerks, provide guidance and direction.
• Re-merchandise shelf as needed and manage outdated products.

Skills

Customer service

Problem solving

Math skills

Leadership

Communication

Discretion

Education

High school diploma

Job description

Additional Considerations (if any)

- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Baker Department: Bakery FLSA: Hourly Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our bakery is a destination for customers who expect freshness, quality, and something that feels homemade. As a Baker, you'll be responsible for preparing and baking the products that fill our cases and fulfill our customers' orders every day. From proofing and frying to pulling from the freezer and leading bakery clerks, your skill and attention to detail directly shape the quality our customers experience. If you take pride in your craft, thrive in a fast-paced kitchen environment, and enjoy being part of a hardworking team, we'd love to have you on board.

What You'll Do

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store
• Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed
• Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler
• Review product for freshness and pull by stale date; anticipate product needs not only for the current day but for subsequent days
• Inspect incoming products for quality and quantity, including identifying mispicks
• Invoice and put away product as instructed by the Department Manager
• Check signage for correct labels on ad items and review the department for potential safety issues
• Understand the use and maintenance needs of bakery equipment and follow up on potential issues
• Operate as a lead with bakery clerks, providing guidance and direction
• Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products
• Order supplies and merchandise items for the department as directed by the Bakery Manager
• Write the department schedule and ensure coverage in the Bakery Manager's absence
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Your Skills

• Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
• Solve practical problems and make sound decisions with a variety of variables and limited standardization
• Apply math skills including fractions, decimals, and percentages in day-to-day tasks
• Lead and guide bakery clerks, providing direction and maintaining department standards
• Communicate clearly with customers and co-workers and contribute positively to the team
• Handle confidential information including sales with discretion

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Bakery Department Manager Direct Reports: Apprentice Baker, Bakery Designer, Wrapper, Fryer

Education and Experience

High school diploma or equivalent experience; department training is helpful Over six months up to one year of similar or related experience preferred

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas Where applicable to the role: ability to safely use sharp knives and blades for food preparation Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-moving role with significant pressure to meet deadlines throughout your shift. You'll work in the bakery department and can expect continual exposure to flour, noise, and temperature extremes, as well as frequent exposure to dampness, vibrations, and equipment movement hazards, and occasional exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.