Baker

Roche Bros. Supermarkets; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts seeks a bakery associate to prepare, bake and display product with care while ensuring freshness and proper rotation for customers.

Responsibilities include greeting customers, assisting in receiving and inventory control, maintaining clean displays, and following health and safety guidelines. A team-focused approach and ability to work in English are required; 18+ and US work authorization are necessary.

Qualifications

• Knowledge of baking techniques.
• Ability to work as a team member and interact positively with customers.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Work with associates to build a strong bakery team.
• Maintain high associate morale and follow the RSTO approach.
• Assist in receiving and unloading merchandise; verify deliveries and inspect quality.
• Rotate bakery ingredients and products using FIFO; keep shelves stocked.
• Assist in ordering and inventory control; handle damaged goods per policy.
• Stock products to storage or shelves and ensure proper temperatures for baking.
• Prepare baking mixtures per recipes; pan and bake products to customer specifications.
• Follow health, safety, and sanitation regulations; maintain cleanliness of area.
• Maintain neat personal appearance and comply with dress code; wear hat or hair net.
• Keep display cases, coolers, freezers, and equipment clean; tidy work areas.
• Apply safe lifting and operating procedures.
• Restock supplies efficiently to minimize waste; promote items over PA system.
• Report theft or markdowns; perform other duties as assigned by management.

Skills

Baking techniques

Teamwork

English proficiency

Schedule flexibility

Legal work status

Job description

Overview

To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.

Minimum Qualifications

• Must be 18 years of age.
• Must demonstrate knowledge of baking techniques.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Greet all customers and provide them with prompt and courteous service or assistance.
• Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Assist in receiving and unloading of merchandise. Check and verify receiving to ensure that items listed on vendor invoices are all delivered. Check products for quality, count, and condition.
• Keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Assist in ordering and maintaining inventory control.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Take stock to storage or shelf areas.
• Prepare all baking mixtures in accordance with established company or department procedures and recipes.
• Pan up frozen products and pan and roll up bread.
• Load and unload over. Know the proper temperatures and duration to bake all varieties of products.
• Operate mixer and write on cakes/prepare product to meet customers specifications.
• Adhere to all local, state, and federal health and civil code regulations including full compliance with all applicable laws pertaining to safety, health and packaging requirements.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Maintain a neat, well groomed personal appearance at all times and observe company dress code, along with wearing approved hat or hair net.
• Keep display cases, cooler and freezer organized and clean, along with cleaning walls, fans, drains, equipment, utensils, and work tables. Wipe counter tops and front display cases.
• Exercise proper safety practices when lifting or moving product or using equipment.

Secondary Job Functions:

• Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
• Promote items on public address system.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, contact with sharp objects, and slippery floor surface.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts),

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Fryer, bread slicer, ordering equipment, slicer, case cutter, ovens, proofer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, pallet jack, power jack, pressure washer, approved cleaning supplies and equipment.

Repetitive Action:

Continuous movement of entire body.

Working Conditions:Working environment is inside and within cold and hot temperatures.

Hiring Range:In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.