Backwaiter

Pyramid Global Hospitality; Woodinville (WA); On-site; USD 21,843 - 31,111; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is seeking a highly motivated Backwaiter for Willows Lodge in Woodinville, Washington. This role involves supporting the service team to deliver memorable hospitality by maintaining cleanliness and organization within the restaurant.

The ideal candidate will possess excellent communication skills and a welcoming personality, while having the ability to manage fast-paced tasks effectively. Compensation for this position is $19.22 per hour, reflecting various factors such as experience and location.

Qualifications

• Engaging and welcoming personality required.
• Knowledge of wine, beer, cocktails, and spirits is a plus.
• Ability to thrive under pressure in a fast-paced environment.
• Passion for creating exceptional experiences for all guests.
• Excellent communication skills are essential.
• Must be able to regularly lift and carry 25 lbs.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Maintain proper and adequate set-up of the server stations.
• Assist servers in maintaining clean tables for arriving guests.
• Help servers with continual service details.
• Clean and maintain the restaurant area.
• Understand the details of the restaurant operation.
• Collaborate with other servers and kitchen/bar staff.

Skills

Engaging personality

Knowledge of wine, beer, cocktails, and spirits

Ability to work under pressure

Exceptional guest experience creation

Excellent communication skills

Ability to lift and carry 25 lbs

Job description

About Willows Lodge

Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities. Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville. With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country.

Position Overview

We are looking for a highly motivated, customer‑focused Backwaiter to join our team! The Backwaiter is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Backwaiter, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.

Responsibilities

• Greet guests as they arrive or move about the restaurant area
• Maintain proper and adequate set‑up of the server stations
• Assist the servers in maintaining clean available tables for arriving guests
• Assist servers with continual service details
• Maintain the cleanliness of the restaurant area
• Be the master of the restaurant, understanding the details of the operation
• Work collaboratively with other restaurant servers and kitchen/bar staff

Qualifications

• Someone with an engaging and welcoming personality
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can regularly lift and carry 25 lbs.

Compensation

$19.22 per hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.