Backwaiter

P.F. Chang's; Northville (MI); On-site; USD 5,000 - 8,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

A popular restaurant chain is looking for Backwaiters to join their team in Northville, Michigan. As a Backwaiter, you will support restaurant operations by delivering food promptly and courteously, maintaining dining room cleanliness, and assisting with service stations. No prior experience is required as training will be provided. The position offers a competitive pay range starting at $4.74/hour plus tips, flexible scheduling, and opportunities for advancement. Join us to celebrate life, family, and food.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Interact courteously with guests and notify managers of quality or service concerns.

Skills

Strong multitasking skills

Excellent communication skills

Ability to work under pressure

Job description

Join to apply for the Backwaiter role at P.F. Chang's.

P.F. Chang's Pay Range (based on experience): $4.74 / hour + tips

Hiring immediately for full‑time and part‑time hourly Backwaiters.

Benefits We Offer For This Position

All Team Members

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Job Summary

The Backwaiter is responsible for supporting restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.

Job Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine‑in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Job Requirements

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast‑paced, team‑oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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