Backwaiter

P.F. Chang's; Northbrook (IL); On-site; USD 10,228 - 14,568; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Opportunities for advancement

Discounted meals

Employee referral program

Job summary

A popular restaurant chain in Northbrook is hiring for the position of Backwaiter. Responsibilities include delivering food, assisting in dining room cleanliness, and ensuring excellent customer service. The ideal candidate possesses strong multitasking and communication skills. No prior experience is needed as training will be provided, though applicants must be at least 18 years old and should have or obtain a Food Handler’s Card. Flexible scheduling and a vibrant team environment are part of the offering.

Qualifications

• Training is provided for no prior experience.
• Must be at least 18 years old.
• Food Handler’s Card required where applicable.

Responsibilities

• Deliver food to guests efficiently.
• Monitor the expo line and assist guests.
• Clear and sanitize tables according to standards.
• Transport dirty dishes to the washing station.
• Restock and clean service stations.
• Operate kitchen equipment.
• Interact courteously with guests.
• Assist with greeting and seating guests.
• Support beverage preparation and alcohol service.

Skills

Multitasking

Communication

Customer service

Job description

P.F. Chang's Pay Range (based on experience): $9.00 / hour + tips

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Backwaiters.

Job Summary

The Backwaiter is responsible for supporting restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.

Job Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Job Requirements

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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