Backup Systems Administration Analyst

NTT DATA, Inc.; Indianapolis (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

NTT DATA, Inc. in Indianapolis seeks an experienced Backup Administrator to configure, monitor, and maintain enterprise backup environments and to manage daily backup operations across virtual and physical systems.

You will optimize policies and storage targets using Commvault, Veeam, IBM Spectrum Protect, NetBackup, Networker and DataDomain, collaborate with tech teams, and ensure audits and security standards are met with strong customer service.

Qualifications

• Requires 5–6 years of relevant experience.
• Experience configuring, monitoring and maintaining enterprise backup systems.
• Familiarity with data retention policies, audits and security standards.

Responsibilities

• Configure, monitor, and maintain enterprise backup systems including Commvault, Veeam, IBM Spectrum Protect (TSM), NetBackup, Networker and DataDomain.
• Manage daily backup operations, troubleshoot failures, and perform root cause analysis.
• Perform regular restore testing and support recovery operations.
• Maintain and optimize backup policies, schedules, and storage targets across platforms.
• Administer and maintain Backend Storage and Data Domain infrastructure for backup storage and performance.
• Ensure high availability and data protection across virtual and physical environments.
• Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning.
• Document configurations, procedures, and recovery processes.
• Ensure compliance with data retention policies, audit requirements, and security standards.
• Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations

Skills

Backup administration

Troubleshooting

Root cause analysis

Capacity planning

ITIL knowledge

Documentation

Incident management

Change management

Communication skills

Customer service

Analytical thinking

Tools

ServiceNow

Commvault

Veeam

IBM Spectrum Protect (TSM)

NetBackup

Networker

DataDomain

Job description

Key Requirements:

• Requires 5-6 Years of relevant experience.
• Configure, monitor, and maintain enterprise backup systems including Commvault, Veeam, IBM Spectrum Protect (TSM), NetBackup, Networker and DataDomain
• Manage daily backup operations, troubleshoot failures, and perform root cause analysis.
• Perform regular restore testing and support recovery operations.
• Maintain and optimize backup policies, schedules, and storage targets across platforms.
• Administer and maintain Backend Storage and Data Domain infrastructure for backup storage and performance.
• Ensure high availability and data protection across virtual and physical environments.
• Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning.
• Document configurations, procedures, and recovery processes.
• Ensure compliance with data retention policies, audit requirements, and security standards.
• Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
• Detail oriented, customer oriented, result delivery oriented, analytic thinking
• Performs incident management and change management execution.
• Creates and manages capacity and trending reports of system operations.
• Good understanding on ITIL practices
• Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools
• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
• Works with key technical and business stakeholders to determine data backup requirements and creates solutions to meet requirements.