Backserver - Amangiri

Aman; Roswell (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary Night Program

F&B Outlets Discount

Retail & Spa Discount

Uniform Provided

1 Meal Per Shift

401k with partial match

Vision/Dental/Life Insurance

Medical Plan contribution 90%

Paid Time Off

Job summary

Amangiri, part of Aman Group, seeks a Back Server to assist the service team with delivering food and beverages, maintaining clean service areas, and communicating between front and back of house. You will uphold Amangiri’s renowned standards of service and cleanliness.

You should have prior food and beverage experience and be available for evenings, weekends, and holidays, with a friendly, energetic attitude and strong multitasking skills to thrive in a luxury resort setting.

Qualifications

• Previous experience in a food and beverage setting is required.
• Willingness to work evenings, weekends and holidays.
• Positive, energetic personality with a service mindset.
• Strong multitasking and detail orientation.
• Ability to work under pressure and maintain poise.

Responsibilities

• Assist with clearing tables and maintain clean front and back areas.
• Deliver food and beverages to guests per service standards.
• Maintain high levels of cleanliness and hygiene in F&B areas.
• Know the menu and describe it to guests as needed.
• Understand allergens and SOPs for allergy handling.
• Stock and polish equipment and replenish side stations.
• Act as liaison between servers and kitchen for requests.
• Coordinate timing of course delivery with kitchen.
• Set up and break down tables and stations per SOPs.
• Maintain friendly, professional demeanor to ensure guest satisfaction.

Skills

Food & beverage service

Guest interaction

Multitasking

Safety & hygiene

Allergen awareness

Job description

Location Overview

Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri’s 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region’s call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

The Back Server is responsible for assisting the service team with the delivery of food and beverages to guests, maintaining the cleanliness of service areas, and ensuring seamless communication between the front and back of house teams. They are key to upholding Amangiri’s high standards of service and cleanliness.

Responsibilities

• Assist with clearing tables and maintaining a clean front and back of house area, ensuring smooth and efficient service.

• Deliver food and beverages to guests as per service standards, ensuring quality and presentation.

• Always maintain the highest levels of cleanliness and hygiene in all food and beverage areas.

• Be fully knowledgeable about the menu and food offerings, providing descriptions to guests when necessary.

• Complete understanding of allergens and the standard operating procedures (SOPs) regarding the handling of guests’ allergies.

• Stock and polish equipment (silverware, linens, glassware) and replenish side stations as needed throughout service.

• Act as the liaison between the servers and kitchen, ensuring food information and special requests are effectively communicated.

• Work closely with the kitchen team to ensure the proper timing of food delivery and coordinate the pacing of courses.

• Assist in setting up and breaking down tables and side stations as per SOPs, including pre-shift, post-shift, and daily duties.

• Always maintain a friendly and professional demeanor, ensuring guests are satisfied with their experience.

Requirements

• Previous experience in a food and beverage setting is required.

• Must be available to work evenings, weekends, and holidays as required.

• Positive, engaging, and energetic personality with a passion for providing exceptional service.

• Strong multitasking abilities and a keen attention to detail.

• Ability to work under pressure and handle challenging situations with grace.

• Ability to carry, push, and pull heavy loads up to 45 lbs., stand for extended periods of time, and work in varying environmental conditions (heat, cold, rain, snow).

• Must maintain a clean and professional appearance as per company policies.

• Excellent verbal and written communication skills in English.

• Ability to work collaboratively with colleagues and maintain positive professional relationships.

• TIPS and ServSafe certified is a plus.

Benefits

At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you’ll enjoy:

• Aman Global Complimentary Night Program.

• Access and discount on Food & Beverage Outlets at Amangiri.

• Aman Retail and Spa Treatment discount.

• Uniform provided.

• One meal is provided per shift.

• 401k plan available after 1 year of service with partial match.

• Free Vision, Dental and Life Insurance.

• Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits.

• Paid time off.