Backroom Supervisor

The TJX Companies, Inc.; Westwood (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

Marshalls in Westwood, MA is seeking a team-oriented associate to handle receiving, merchandising, and customer service. You will mentor Associates, keep merchandise organized, and help ensure a positive store experience for every guest.

The role emphasizes teamwork, accuracy in processing, and adherence to store standards. Starting pay is competitive for a retail associate, with benefits and growth opportunities within TJX Companies.

Qualifications

• 1 year retail and 6 months of leadership experience
• Able to work a flexible schedule including nights and weekends
• Strong communication and organizational skills with attention to detail
• Capable of lifting heavy objects with or without accommodation

Responsibilities

• Executes receiving and merchandising standards to keep the store organized and efficient
• Ensure an excellent customer experience through engaging and helpful service
• Train and mentor Associates on merchandising and processing principles
• Maintain tagging, hanging, securing, and coding of merchandise
• Communicate with management to ensure a smooth flow of goods to the sales floor
• Support store safety, policies, and compliance with labor laws

Skills

Flexible schedule

Customer service

Multi-tasking

Mentoring/Training

Team player

Physical stamina

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

The Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

151 & 153 University Ave

Location:

USA Marshalls Store 1287 Westwood MA

This position has a starting pay range of $17.25 to $17.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.