Backroom/Processing Associate

The TJX Companies, Inc.; San Ramon (CA); On-site; USD 23,281 - 23,970; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Paid parental leave

Medical/dental/vision insurance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a dedicated team member for HomeGoods in San Ramon, CA. This role involves ensuring an excellent customer experience, maintaining store standards, and working collaboratively with peers. Candidates should have strong customer service skills and be flexible in their work schedule.

Benefits include a competitive salary, associate discounts, and various support programs. Apply today to join our vibrant and diverse team!

Qualifications

• Retail customer experience preferred.
• Must be capable of multi-tasking and lifting heavy objects.

Responsibilities

• Deliver a highly satisfied customer experience through engagement.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.

Skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking ability

Job description

Overview

HomeGoods at TJX Companies offers opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development. Whether you’re working in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find opportunities to learn, thrive, and make an impact. TJX is a Fortune 100 company and the world’s leading off-price retailer.

Opportunity

Grow Your Career

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

120 Sunset Drive
USA HomeGoods Store 0548 San Ramon CA

Location: USA HomeGoods Store 0548 San Ramon CA

This position has a starting pay range of $16.90 to $17.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.