Backroom Manager

Hy-Vee; Kasson (MN); On-site; USD 35,000 - 44,000; Full time

Job summary

Hy-Vee is seeking a Backroom Manager in Kasson, MN. You will manage backroom duties, supervise staff, and ensure efficient product receipt and placement. The role emphasizes safety, accuracy in invoicing, and coordinating with store departments to support operations.

The position requires 18+ and may involve forklift operation, loading/unloading, and maintaining backroom organization. Prior supervisory experience is preferred, with a focus on friendly customer service and teamwork.

Qualifications

• High School diploma or equivalent; supervisory experience preferred.
• Ability to follow written or verbal instructions with attention to detail.
• Experience with backroom operations and safety standards is a plus.

Responsibilities

• Provide prompt, efficient, and friendly customer service.
• Manage backroom duties and employees.
• Unload and receive products, verify invoices, and place items in the correct backroom location.
• Operate forklifts and pallet jacks safely to move goods.
• Ensure backroom cleanliness and adherence to company guidelines.

Skills

Customer service

Supervisory experience

Attention to detail

Education

High School or equivalent

Tools

Electric pallet jack

Hand pallet jack

RPM

Intercom system

Forklift

Telephone

Two-wheeler

Job description

## Backroom ManagerApplylocations: Kasson, 19 2nd Ave NW, Kasson, MNtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 30, 2026 (24 days left to apply)job requisition id: R244641**Additional Considerations (if any):**Must be 18+**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Backroom Manager**Department:** Grocery**FLSA**: Non-Exempt**General Function**Provides prompt, efficient and friendly customer service. Receives product, verifies invoices, delivers product to the appropriate department in a prompt, efficient, friendly and safe manner.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home, Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + Escorting them to the products they are looking for. + Securing products that are out of reach. + Loading or unloading heavy items. + Making note of and passing along customer suggestions or requests. + Performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Works with company’s subsidiaries to receive product.* Ensures receipts and takes to accounting in a timely manner.* Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.* Unloads products from truck and ensures placement in a non-intrusive area.* Uses forklifts to unload trucks and place in backroom.* Delivers items to the appropriate department.* Checks invoices for accuracy and signs vendor paper work.* Receives all vendor orders.* Protects cold food chain and integrity of product.* Coordinates the receipt and lock up of controlled items, e.g. (liquor, cigarettes, pharmacy inventory).* Works with returned items, writes up items with drivers, ensures the signed receipts are returned to the accounting office in a timely manner.* Maintains area for sale items to ensure convenience for the management team (displays, etc.)* Maintains a clean and orderly backroom.* Ensures cardboard and trash areas are clean daily.* Aware of store’s needs, specifically in the grocery department.* Keep training certifications current, i.e. forklift certifications.* Works with the internal customers in a timely and efficient manner.* Works in a safe and efficient manner to reduce product damage and spoilage.* Works for the store department to do small equipment repairs.* Maintains cleanliness outside of store to the dock area, and behind the store.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Answers questions from outside customers and helps whenever necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics*** Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.* Ability to do simple addition and subtraction; copying figures, counting and recording.* Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.**Education and Experience*** High School or equivalent experience.* Six months to one year of similar or related experience.* Supervisory experience preferred.**Supervisory Responsibilities (Direct Reports)*** Responsible for managing the backroom duties and employees.**Physical Requirements*** Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 20 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**This position is continually exposed to dirt. There is frequent exposure to temperature extremes, dampness, equipment movement hazards and cleaning chemicals/solvents.**Equipment Used to Perform Job**Electric pallet jack, hand pallet jack, RPM, intercom system, forklift, telephone, and two-wheeler.**Contacts**Has daily contact with internal customers, suppliers/vendors, and the general public.The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.For information on company benefits visit Benefits | Hy-Vee.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*