Backroom Attendant

The Salvation Army USA Central Territory; Independence (MO); On-site; USD 42,981,000 - 46,287,000; Full time

Job summary

The Salvation Army Family Thrift Store in Independence, MO is seeking a reliable Backroom Attendant to support donation processing and back-of-house operations. This role helps keep the thrift store running smoothly and directly supports the mission of The Salvation Army ARC.

Responsibilities include receiving, sorting, and processing donated goods, maintaining a clean donation area, and assisting donors. Full-time with weekend flexibility.

Qualifications

• High school diploma or currently pursuing one.
• Friendly, dependable, and customer-service oriented.
• Basic computer and math skills.
• Ability to lift 50 lbs regularly and up to 100 lbs occasionally.
• Able to work in variable temperatures and indoor/outdoor conditions.
• Able to stand for extended periods.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Maintain a clean, organized, and safe donation area.
• Provide donation receipts and collect donor emails.
• Sort, load, and unload donated goods per center policies.
• Power sort donations and support production processes.
• Communicate courteously with donors about accepted items.
• Suggest pickup services for large donations.
• Represent The Salvation Army professionally.
• Report accidents or safety concerns promptly.
• Follow safety procedures and lifting guidelines.
• Work with store and production teams; flexible shifts.

Skills

Customer service

Basic computing

Math skills

Team adaptability

Heavy lifting

Physical stamina

Education

High school diploma / current student

Job description

Backroom Attendant - Thrift Store

The Salvation Army Family Thrift Store

Location: Independence, MO
Pay Rate: $15.00/hour
Schedule: Full-Time | Flexible Hours (Weekends Required)
Department: Retail Sales
Reports To: Store Manager

Now Hiring: Backroom Attendant

The Salvation Army Family Thrift Store in Independence, MO is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC).

If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you.

Join a Mission That Changes Lives

The Salvation Army Adult Rehabilitation Center (ARC) helps individuals overcome addiction and rebuild their lives through faith-based recovery. Every donation, every sale, and every interaction supports this mission. As a Backroom Attendant, you help create a welcoming, efficient donation experience that keeps our mission going strong.

Position Overview

The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.

Key Responsibilities

Donation & Backroom Operations

• Greet donors warmly and assist with unloading donations
• Maintain a clean, organized, and safe donation area
• Provide donation receipts and collect donor email addresses when applicable
• Sort, load, and unload donated goods according to center policies
• Power sort donations and support production processes (as applicable)

Customer & Donor Service

• Communicate courteously with donors regarding accepted and non-accepted items
• Suggest pickup services for large donations when needed
• Represent The Salvation Army with professionalism and a positive attitude

Safety & Team Support

• Report accidents, property damage, or customer concerns promptly
• Follow safety procedures and lifting guidelines
• Work collaboratively with store and production team members
• Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays

Qualifications

Education & Experience

• High school diploma or currently pursuing one

Skills & Physical Requirements

• Friendly, dependable, and customer-service oriented
• Basic computer and math skills
• Ability to follow instructions and problem-solve in a team setting
• Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
• Comfortable working in variable temperatures and indoor/outdoor conditions
• Ability to stand for extended periods and perform physical tasks

Physical & Work Environment

This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.

Why Work for The Salvation Army

• Make a meaningful impact in your community every day
• Be part of a respected, mission-driven nonprofit organization
• Opportunities for growth and advancement within the ARC network
• Workplace culture grounded in integrity, compassion, and service

All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.

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