Backroom Associate

The TJX Companies, Inc.; Gilbert (AZ); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health coverage

Job summary

The TJX Companies, Inc. in Gilbert, AZ is seeking a store associate at TJ Maxx. You will deliver excellent customer service, engage with customers, and help keep the store clean and organized while supporting loss prevention and store standards.

You will be trained to process purchases, participate in credit and loyalty programs, and assist in various store areas to meet business needs. This role emphasizes teamwork, reliability, and customer-first thinking.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Accurately ring customer purchases and returns and follow procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Participate in store recovery and maintain safety and loss-prevention practices.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Team oriented

Lifting capability

Job description

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Opportunity: Grow Your Career

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

Equal‑Opportunity Statement

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

Applicants with arrest or conviction records will be considered for employment.

Location

Address: 3787 South Gilbert Rd

Location: USA TJ Maxx Store 1072 Gilbert AZ

Pay

This position has a starting pay range of USD $15.15 to $15.65 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.