Back-Office Medical Assistant – Patient Care Pro

Kaiser Permanente; Seattle (WA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Kaiser Permanente Washington is seeking a Medical Assistant to join the Capitol Hill team in Seattle. You will collect patient data, record vital signs, and support the care team as part of a world-class patient experience.

Responsibilities include patient education, care coordination, and maintaining a safe clinical environment. Must have MA program completion, WA MA credentials, and BLS at hire; growth opportunities available within KPW.

Qualifications

• High School Diploma or GED required.
• Graduate of an accredited Medical Assistant program prior to start date.
• Interim MA certificate (Washington) required at hire or MA certificate (Washington) required at hire; MA-C credential as applicable.
• Basic Life Support (BLS) required at hire.

Responsibilities

• Collect patient data, vital signs, and document in the medical record.
• Communicate with patients and team to coordinate care.
• Educate patients and families on health topics and care plans.
• Maintain safe, private patient environment and follow infection control policies.
• Support the care team and participate in orientation and performance reviews.

Skills

Patient care

Vital signs

Communication

Medical terminology

Education

High School Diploma / GED

MA program graduate

BLS Certification

Job description

PRIMARY LOCATION: KAISER PERMANENTE CAPITOL HILL FAMILY HEALTH CENTER - 125 16^TH Avenue E., Seattle WA 9812123

(MON THRU FRI) 8 HRS - START TIME VARIES

Job Summary:

Kaiser Permanente Washington serves over 700,000 members across the state of Washington and is growing! We believe that achieving total health for our members takes teamwork and we are looking for exceptional team members who thrive on delivering an exceptional experience for our members and patients. Kaiser Permanente Washington is recognized as a best place to work that embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work environment.
Our Medical Assistants (MA) play a critical role and are key to our promise on delivering an exceptional patient experience. As an MA at Kaiser Permanente you will be part of a world class care team working with outstanding nurses, physicians, physicians assistants and nurse practitioners to provide the best care possible. Join us in our mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.

Essential Responsibilities:

• Collection of selected data about health status of the patient. Determines consumers purpose for visit, concerns and educational/physical needs. Checks and records consumers vital signs. Records pertinent data on the consumers medical record. Recognizes urgent/emergent situations and refers them in a timely fashion to physician or nurse. Participates with other health team members in the development of the nursing care plan. Contributes pertinent information to the nursing plan of care and passes it on to appropriate professional provider. Follows through and implements the nursing plan of care safely and completely according to role and team specifications. Documents accurate information in proper format.
• Communicates in an attentive and individualized manner in every encounter. Participates in the coordination and facilitation of care for the patient. Cooperates and communicates effectively with other team members in order to accomplish the workload. Recognizes and reports obvious psychosocial, cultural and/or emotional needs. Verifies the patients understanding of the purpose for visit. Instructs and orients patients and family/significant others to the health care team members, the services available, and the means of access to those services. Participates in the orientation of new consumers to KFHPWs policies and procedures. Demonstrates an awareness of the Consumer Bill of Rights and Responsibilities.
• According to the educational plan determined by the professional provider, provides instruction to the patient and family/significant others. Provides instruction that matches learning needs and the nursing plan of care. Encourages patient compliance with therapeutic and medical regimens. Under the direction of the professional provider, provides the patient with preventive care information that matches his/her age, sex, and health status. Utilizes available health education resources. Reinforces the plan with patient to improve general health status.
• Accurately documents selected patient history observations and procedures. Adheres to KFHPW documentation standards. Provides each patient a safe, comfortable, and private environment. Provides a safe environment for each patient and adheres to KFHPW safety standards. Adheres to KFHPW infection control policies and procedures.
• Demonstrates responsibility and accountability for practice, for continued growth and self-evaluation. Identifies own learning needs and participates in educational efforts to meet those needs. Participates in staff orientation and student education activities. Participates with managers in completing the process for self and colleague/team performance reviews. Consistently demonstrates an appearance consistent with current KFHPW dress code policy.

Basic Qualifications:

Experience

• N/A

Education

• High School Diploma OR General Education Development (GED) required.
• Graduate of an accredited medical assistant program prior to start date/transfer or equivalent Military experience with ability to obtain MA-I prior to start date.

License, Certification, Registration

• Interim Medical Assistant Certificate (Washington) required at hire OR Medical Assistant Certificate (Washington) required at hire

• Medical Assistant Certificate (Washington) within 12 months of hire

• Basic Life Support required at hire

Additional Requirements:

• If hired as MA-I, must obtain MA-C prior to the expiration of the MA-I credential.
• Knowledge and skills listed on the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory.

Preferred Qualifications:

• 1 year MA experience