Back Office Medical Assistant

Golden State Dermatology; Pleasanton (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

40% off products and procedures

Free annual injectable events

Medical, dental, and vision benefits

Short and long-term disability andLife

401K & matching

Flexible spending accounts

EAP counseling

Discounts for theme parks, hotels, and

PTO from day one

9 paid holidays

Pet insurance

COVID-19 vaccination encouraged

E-Verify

Equal Opportunity Employer

Job summary

Golden State Dermatology in Pleasanton, CA is hiring a Medical Assistant to partner with providers and guide patients through treatments. You will prep exam rooms, assist during Mohs and cosmetic procedures, and support front desk activities while ensuring accuracy in EMA and pathology logs.

The schedule is 4 days per week: Monday, Tuesday, Wednesday and Friday, with comprehensive benefits and opportunities in a growing dermatology group."

Qualifications

• Helpful but not required skills: Customer service mindset and patient-centered approach.
• Experience in Dermatology, healthcare, or aesthetics is a plus.
• Familiarity with insurance carriers (Medicare, commercial, HMO) can help.

Responsibilities

• Prepare exam and treatment rooms with instruments and supplies.
• Keep rooms clean and stocked at end of day.
• Review patient history, visit reason, medications, and document notes in EMA.
• Ensure MIPS data is complete in medical records.
• Assist with scheduling tests and treatments.
• Support dermatology providers during procedures (excisons, Mohs, cosmetic).
• Assist front desk with phones, scheduling, and reception flow.
• Perform autoclave spore testing and maintain maintenance records.
• Check medication and sample expiration dates and log results.
• Maintain biopsy books, slides, and pathology reports in charts.
• Process prescription refills per procedures and obtain authorization when needed.
• Manage pathology and culture logs responsibly.

Skills

Customer service

Patient-centered care

Dermatology experience

EMR software

Tools

EMA

EClinicalWorks

Job description

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.***Schedule is 4 days per week on Monday, Tuesday, Wednesday and Friday.***As a Medical Assistant, you'll get the unique opportunity to partner with providers and guide patients through their treatment.Preparing exam and treatment rooms with necessary instruments and supplies. Ensures all treatment rooms are cleaned and stocked at the end of the workday.Reviewing patient history, visit reason, medications, and patient understanding of procedures, and make notes in EMA.Ensuring MIPS information is consistently and accurately completed in the medical record.Assisting with scheduling of patient's tests and treatments.Assisting dermatology providers during surgical procedures, such as excisions, Mohs surgery, and cosmetic dermatology procedures.Providing support to the front desk by answering phones, scheduling patients, and assisting staff in determining the need for reception assistance once all back-office duties are addressed.Cleaning and performing spore testing on the autoclave, following scheduled maintenance, and keeping accurate records.Checking the expiration dates on medications and samples, maintaining records of date checks. Keeping the biopsy book, slides, and pathology reports up to date, and recording results in patient charts.Processing prescription refills in accordance with established procedures. Ensuring authorization for prescriptions as needed.Consistently demonstrates responsibility in managing the pathology and culture log.This role will involve substantial multitasking and task management to ensure timely completion of all responsibilities. Additional job duties may be assigned by the Practice Manager based on the practice's needs.Your main goal is to ensure exceptional service for our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will significantly contribute to the overall success of our clinic.Helpful but not required skills to have:Customer service skills or a patient-centered mindsetPrevious Dermatology, healthcare, or aesthetics experienceKnowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)EClinicalWorks, EMA, or other EMR softwareExciting Perks:40% off products and procedures, as well as the ability to participate in free annual injectable eventsComprehensive medical, dental, and vision benefitsCompany paid short and long-term disability as well as life insuranceSafe Harbor 401K matches up to 4%Flex spending accounts and commuter benefitsEmployee Assistance Program (EAP) counseling for the stresses of everyday lifeExclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.Pet insurance to cover the healthcare needs of all your petsGSD strongly encourages employees to receive the COVID-19 primary series vaccination.Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees’ eligibility to work in the United States. It does this by comparing information from an employee’s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.