Back Office Medical Assistant

Pacific Dermatology Ins.; Palm Springs (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Uniform scrubs

Health benefits

Vacation/PTO

401K with matching contribution

Job summary

Pacific Dermatology Institute is seeking a Back Office Medical Assistant to support dermatology clinical operations. The role involves preparing rooms, assisting with procedures, and documenting patient information in the EMR.

You will work closely with providers to ensure smooth patient flow and high-quality care. Candidates should have a Medical Assistant Certification and 2 years’ clinic experience; dermatology exposure is preferred.

Qualifications

• Completion of an accredited Medical Assistant Certification Program; National Certification preferred.
• 2 years of experience in a medical clinic setting; dermatology experience preferred.
• Basic Life Support and First Aid certifications preferred.
• ICD-10 and CPT coding knowledge encouraged.

Responsibilities

• Assist office manager with back-office operations.
• Prepare rooms and instruments for procedures and biopsies.
• Aide providers during medical and surgical procedures and patient education.
• Scribe patient information in EMR with history, complaints, and Rx details.
• Maintain sterilization logs and inventory of medical supplies.

Skills

Scribing experience

HIPAA knowledge

Attention to detail

Communication skills

Education

Medical Assistant Certification Program

National Certification preferred

Tools

EMR software proficiency

Sterile tray setup

Sterile technique

Job description

At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin — and the confidence that comes with it.As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we’re proud to be a trusted name in dermatology.We’re currently seeking Back Office Medical Assistants who are passionate about patient care and thrive in a fast-paced, team-oriented environment. In this role, you’ll work side-by-side with our providers to deliver exceptional medical, surgical, and cosmetic dermatology services.Back Office Medical Assistant:Pacific Dermatology Institute is looking for a motivated Medical Assistant seeking a career in the skin health industry.We’ve been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.We’re looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let’s talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we’d like to have a conversation with you today!Compensation:Hourly $23.11 - $29.29Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.Job duties and ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose and GoalsAssists the Office Manager with the execution of all aspects of the back-office operationsReports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediatelyReviews schedule, preparing rooms and instruments for the day’s activitiesPrepares trays for procedures, including but not limited to, biopsies, excisions and shave removals, Cryotherapy and I&DVerifies all patient information accordinglyRooms patients, ensuring all necessary consents and photos have been completedAids providers during medical and surgical procedures, including but not limited to, patient care and educationPrepares patients for any preliminary test requested by the providerObtains signed consent from patients for proceduresAssists providers throughout a patient's visit with office-based procedures including not limited to shave biopsies, punch biopsies, excisions, and bandaging patientsMaintains logs with patient informationScribes patient information accurately in the EMR system; including medical history, chief complaint, all the provider’s notes during the visit and Rx informationAdministers injections, removes sutures, bandages wounds, and assists with procedures upon request of the providerMaintains biopsy logs and assures proper follow up and documentation for any biopsy results requiring further medical careCleans and sterilizes surgical and other equipment as neededMaintains detailed records of sterilization procedures, equipment maintenance and supplies.Examines and maintains sterilization machinesInventories and assists with order placement of medical suppliesVerifies all medical orders received at clinicUpdates personal job knowledge by participating in educational opportunities; reading professional publications, attending seminars, conferences and continuing education coursesUse of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPointMaintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulationsResponsible for maintaining and overseeing Lean standards (5S)Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work EnvironmentThis job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.Physical DemandsThe employee is required to stand and use both hands for typing for extended periods of time.Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Position Type and Expected Hours of WorkThis is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.TravelThis position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.Education and ExperienceCompletion of an accredited Medical Assistant Certification Program: National Certification preferredMedical Assistant: 2 years’ experience in a medical clinic setting; Dermatology experience preferredBasic Life Support (BLS), First Aid Certification preferredCertified Dermatology Training (CDT) within the first 90 daysBasic knowledge of medical terminology requiredWorking knowledge of ICD-10 and CPT coding (preferred)Skills/AbilitiesProficiency in using sophisticated medical equipmentIntermediate knowledge of Medical TerminologyAdvanced EMR experienceSterile Tray Setup2 years of fast paced scribing in a clinical medical environmentFundamental knowledge of ICD-10 and CPT codes and proceduresAdvanced understanding of HIPAA rules and regulationsInsight into own strengths, limitations and knowledge deficitsActively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional mannerAbility to be flexible, resilient and change orientedWilling to contribute to a harmonious team effortStrong interpersonal and communication skills with the ability to work effectively with a diverse type of people in all areasAccurate, precise and attention to detail.Ability to establish and maintain effective working relationships with employees, patients, and visitorsIntermediate to advanced knowledge of Microsoft Word, Excel and OutlookA clean driving record, valid driver’s license and proof of current liability insurance are requiredAbility to recognize and maintain confidentiality as appropriateRegular, timely attendance