Back of House Team Member - Sandwich Line

Chicken Salad Chick; Mobile (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Chicken Salad Chick is hiring a Team Member to work directly with guests and fellow team members, spreading joy and enriching lives. You will complete CSCU training to flawlessly execute duties and embody the 10 Non-Negotiables. You will support the team, maintain a clean work area, and ensure safety and quality on every shift.

Expect fast-paced work, strong teamwork, and consistent attendance. This role involves line prep, kitchen duties, and customer service at on-site locations, with

Qualifications

• Ability to work in a fast-paced environment.
• Clear and professional communication with guests and team.
• Ability to multitask across stations.
• Excellent attendance and punctuality.
• Reliable transportation to and from work.
• Must be at least 16 years of age or older.

Responsibilities

• Greet guests and provide superb service to create a memorable visit.
• Maintain a safe, clean, and organized work area per CSC standards.
• Assist with opening/closing prep tasks and daily checklists.
• Prepare and portion food products according to CSC recipes.
• Report equipment or product shortages to management promptly.
• Attend scheduled meetings and contribute improvement ideas.
• Ensure marketing plans are presented during the shift.
• Follow safety and sanitation procedures during the shift.

Skills

Fast-paced

Clear communication

Multitasking

Attendance & punctuality

Reliable transport

Age 16+

Job description

The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives, and Serve Others. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad!

Essential Responsibilities

• Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant early in the morning!
• Support and assist fellow team members whenever possible.
• Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
• Monitor quality, safety, and appearance of all products and ingredients.
• Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
• Restock work area before leaving shift.
• Adhere to Company uniform and grooming standards.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Report problems (faulty equipment, product shortages, etc.) to the supervisor promptly.
• Complete other related duties as assigned by the supervisor.
• Ensure specials, promotions, and marketing plans are presented according to company procedures during the morning shift.
• Ensure that hours of operation for the restaurant are maintained during their shift.
• Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift.

Line Prep/Kitchen Production Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Completes duties on opening and closing prep and checklists.
• Refers to Daily Prep List at the start of each shift for assigned duties.
• Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
• Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
• Prepares all Guest orders adhering to CSC SOS goals.
• Prepares all food products in accordance with CSC portion sizes and recipe specifications.
• Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
• Closes the line kitchen properly, following the closing checklist for the line kitchen, and assists others in closing the kitchen.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Promptly reports equipment and food quality problems to Management.
• Informs Management immediately of product shortages.
• Uses our Standard Recipe Cards for preparing all products. Does not rely on personal memory or that of other employees.

Required Knowledge, Skills and Abilities

• Ability to work in a fast-paced environment
• Ability to clearly and professionally communicate with team members and guests
• Ability to multitask
• Excellent attendance and punctuality; reliability
• Reliable transportation to and from work
• Must be at least 16 years of age or older.

Education and Experience

• Previous restaurant and/or retail experience a plus

Physical Demands

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
• Must be able to work and perform all duties at any station in the kitchen, service area, or register.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.