Back of House Team Member- Opening

Chick-fil-A; Norfolk (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Closed on Sundays

Learning from leadership

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Back of House Team Member in Norfolk, VA. This role supports the Owner/Operator and delivers a friendly dining experience through efficient kitchen operations.

Responsibilities include food prep, cooking, assembly, station knowledge, and maintaining a clean, safe kitchen. Flexible schedules and opportunities for growth are highlighted by the restaurant group.

Qualifications

• Reliable and consistent performance in a fast-paced environment.
• Cheerful, positive attitude with a customer-first mindset.
• Strong customer service orientation and communication skills.
• Good interpersonal abilities for teamwork and guest interactions.
• Attention to detail in food safety and presentation.
• Ability to multitask across kitchen stations and duties.
• Capable of working independently or in a team setting.
• Willingness to adapt to a flexible schedule, including weekends.
• Ability to lift and carry 25 lbs on a regular basis.
• Endurance to stand for extended periods during shifts.
• Comfort with learning and following Chick-fil-A policies.

Responsibilities

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up‑to‑date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in‑house training and stay up‑to‑date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Reliability

Cheerful attitude

Customer service

Interpersonal skills

Detail-oriented

Multitasking

Independent & team work

Flexible schedule

Lifting 25 lbs

Standing long periods

Team & shift adaptability

Job description

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up‑to‑date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in‑house training and stay up‑to‑date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.