Back of House Team Member at Chick-fil-A

Skyport Hospitality; Denver (CO); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Starting pay $19.29/hr plus tips

Dental and vision insurance

Health insurance

Transportation benefits

Employee discount

Paid leave

Job summary

First Meridian Services, Inc. is hiring a Back of House Team Member for Chick-fil-A within an international airport setting. The role includes greeting customers, taking orders, handling payments, and supporting food preparation while keeping the front and back areas clean and organized.

Applicants should be prepared for a fast-paced environment, be dependable, and able to work nights, weekends, and holidays. Benefit options and employee discounts are available after eligibility.

Qualifications

• Genuine interest in providing a positive guest experience.
• Able to work in a fast-paced environment.
• Able to follow all guidelines set by FMS/Skyport and regulators.

Responsibilities

• Greet customers and take orders accurately.
• Process payments at POS or cash register.
• Provide menu information and answer inquiries.
• Keep checkout area clean and stocked.
• Assist with food prep or restocking as needed.
• Address customer concerns promptly and professionally.
• Collaborate with team for smooth operations.
• Follow health and safety guidelines.

Skills

Customer service

Team player

Fast-paced work

Dependable

Flexible schedule

Communication

Problem solving

Basic math

Airport security clearance

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Back of House Team Member at Chick-fil-A

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

SUMMARY

The BOH Team Member is responsible for providing exceptional customer service while accurately processing transactions in a fast-paced quick-service restaurant environment. This role involves greeting customers, taking orders, handling payments, and ensuring a smooth checkout experience. Team Members assist with maintaining cleanliness and organization at the front of the restaurant, as well as food preparation and restocking.

AVAILABLE SHIFTS:

Prefer open availability to work any 8-hour shift between opening (4 AM) and closing (typically around 9:30 PM). Saturdays required.

BENEFITS & PERKS

• Starting Pay : $19.29 per hour, plus tips.
• Dental and Vision Insurance: Available after 60 days
• Health Insurance : Available to eligible full-time employees after 1 year
• Transportation Benefits : Free RTD EcoPass or employee parking reimbursement
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• Employee Discount : Available at Skyport restaurant and retail locations
• Paid Leave : Provided in accordance with applicable Colorado and federal laws
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Greet customers warmly and take their orders accurately.
• Process payments efficiently using the cash register or point-of-sale (POS) system.
• Provide information about menu items and answer customer inquiries.
• Ensure the checkout area is clean, organized, and well-stocked.
• Assist with food preparation or restocking items as needed during shifts.
• Address customer complaints or issues promptly and professionally.
• Collaborate with team members to ensure smooth restaurant operations.
• Follow health and safety guidelines to ensure a safe dining environment.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Ability to work well with others and support a positive work environment
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem-solving skills and ability to exercise good judgment
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred but not required.
• Basic understanding of kitchen safety and sanitation practices.

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Team Member to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & Frequency:

• Bend- Occasionally
• Climb/Crawl - Occasionally
• Sit - Rarely
• Kneel - Occasionally
• Squat - Occasionally
• Stand/Walk - Constantly

Mental Requirements & Frequency:

• Communicate Orally - Constantly
• Evaluating - Frequently
• Perform Calculations - Occasionally
• Reason/Analyze - Regularly
• Write - Occasionally

HIRING PROCESS

Application Deadline : October 23rd, 2026

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.