Back of House Team Member

Chick-fil-A; Springfield (IL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Springfield, IL is seeking a Back of House Team Member to prepare, cook, assemble, and present food to Chick-fil-A standards in a fast-paced restaurant environment. You will learn station duties, maintain inventory, and ensure safe kitchen operations.

This position offers a supportive Operator-led team, flexible scheduling, opportunities for growth, and a commitment to a positive, people-focused workplace.

Qualifications

• Consistent and reliable.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Willing to work a flexible schedule.
• Ability to lift 20-50 lbs regularly.
• Ability to stand for long periods.

Responsibilities

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards.
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep.
• Stock kitchen inventory as needed.
• Keep the kitchen neat, clean and orderly at all times.
• Keep up-to-date with new products rolled out by Chick-fil-A.
• Work safely around kitchen equipment and report maintenance issues to Leadership.
• Maintain personal knowledge by completing in-house training and stay up-to-date on changes.
• Complete all opening or closing tasks as assigned.
• Adhere to Chick-fil-A rules and dress code at all times.
• Other duties as assigned.

Skills

Consistent and reliable

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team

Flexible schedule

Lift 20-50 lbs regularly

Stand for long periods

Job description

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to‑date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in‑house training and stay up‑to‑date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20-50lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.