Back of House Team Member

Chick-fil-A; Crystal Lake (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarships

Insurance & 401K

Competitive pay

Employee meals

Growth opportunities

Job summary

Chick-fil-A in Crystal Lake seeks a Back of House Team Member to support kitchen operations and deliver Chick-fil-A standards of service. You will work directly for an independent Owner/Operator, contributing to a positive dining experience and high-quality food.

Full-time and part-time schedules are available, with benefits including a fun environment, flexible scheduling, growth opportunities, scholarships, and more. This role emphasizes teamwork, reliability, and a strong work ethic.

Qualifications

• Cheerful and positive attitude is essential.
• Customer service oriented with strong interpersonal skills.
• Detail oriented with ability to multi-task.
• Works well independently and in a team environment.

Responsibilities

• Serve guests and support Front-of-House team.
• Maintain a clean, organized, and food-safe kitchen area.
• Prepare, cook, assemble, and present food safely and quickly.
• Stock kitchen inventory and stay updated on new Chick-fil-A products.
• Complete opening or closing tasks and follow policies.

Skills

Cheerful attitude

Customer service

Interpersonal skills

Detail-oriented

Multi-tasking

Teamwork

Job description

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Insurance and 401K opportunities
• Competitive pay
• Employee Meals

Back of House Team Member Responsibilities:

• Serve each other and our Front-of-House team
• Share a Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically and with a friendly tone
• Always say "My Pleasure" when thanked
• Multitask quickly, yet thoroughly
• Maintain a clean, organized, food safe work environment at all times
• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in‑house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Be team-oriented, adaptable, and dependable, with a strong work ethic
• Treat everyone with honor, dignity, and respect
• Work on your feet for several hours at a time
• Communicate effectively with guests and Team
• Adhere to policies, procedures and appearance guidelines at all times
• Honor and encourage others to follow the vision and values of the Restaurant
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Ability to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 40 lbs on a regular basis
• Have the ability to stand for long periods of time
• Must have reliable transportation
• Ability to work in a fast-paced environment
• Ability to remain calm under pressure

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

• Weekend availability
• Monday to Friday
• Day shift
• Night shift

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.