Back of House Supervisor - Las Colinas

Pet Paradise; Irving (TX); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Leadership academy

Dog training scholarship

Grooming scholarship

Pet Day Camp

Pet boarding

DailyPay

Vet care discount

Adoption assistance

Fitness reimbursement

Paid time off

401(k) match

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Résumé du poste

Pet Paradise is hiring a Resort Supervisor to lead our team of Resort Associates and Playtime Coordinators, ensuring top-notch care for dogs and guests. Starting rate is $16.00 per hour with planned increases at 6 months and on the annual anniversary date, reflecting performance and tenure.

We offer extensive perks including advancement programs, academy scholarships for leadership, dog training, and grooming, plus DailyPay, paid time off, and health benefits for full-time staff.

Qualifications

• Physical labor including pet handling, walking, cleaning, and maintaining suites.
• Strong organizational, cash management, and sales skills.
• Prior supervisory experience highly preferred.
• Hands-on leadership and example-setting.
• Able to lift up to 60 lbs and be around dogs of all sizes.
• Excellent communication and interpersonal skills.
• Flexible to work days, nights, weekends, holidays, and peak times.
• Valid driver’s license and ability to pass background check.

Responsabilités

• Provide direct supervision of Resort Associates and Playtime Coordinators, including training and coaching.
• Assist management with training, directing work, and conducting performance reviews.
• Report hazards or behavioral issues to management.
• Maintain cleanliness of suites and guest areas; care for all guests.
• Support team members in completing LMS courses and training guides.
• Perform additional duties as required by management.

Connaissances

Leadership

Supervision

Cash handling

Communication

Sales skills

Training

Formation

High school diploma or GED

Outils

LMS

Description du poste

Pet Paradise is looking for “pet people” with leadership experience and growth potential to fill our open Resort Supervisor position.

Starting Rate: $16.00 hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

PERKS AND BENEFITS:

• Opportunity for ADVANCEMENT! You will be eligible to apply for:
  • Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide!
  • Our Dog Training Academy, with a scholarship to become a certified Dog Trainer (aka Canine Behavior Specialist)!
  • Our Grooming Academy, with a scholarship to become a certified Professional Pet Groomer!
• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) Savings Plan with Company Match
• Health, Dental and Vision Insurance (full-time status)
• Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR RESORT SUPERVISOR INCLUDE:

• Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
• Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
• Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
• Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
• Responsible for assisting new and existing team members in completing their required LMS courses and training guides
• Performing additional duties as required by the management team

QUALIFICATIONS TO BE A RESORT SUPERVISOR:

• This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
• Strong organizational, cash management, and sales skills
• Prior supervisory experience highly preferred
• Comfortable leading by example, including ‘hands‑on’ task management
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Exceptional communication and interpersonal skills
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Valid driver’s license and ability to pass criminal background check

EDUCATION AND EXPERIENCE:

High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort‑style pet day camp and care, professional pet grooming, low‑stress and high‑quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.