Back Of House Supervisor

Harri; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

City Winery is seeking a Back of House Supervisor to oversee daily kitchen shifts and ensure top quality, safety, and efficiency in every service. You will manage staff, coordinate inventory, and enforce City Winery standards across all culinary activities.

The role emphasizes hands-on leadership, adherence to health regulations, and a commitment to culinary excellence in a dynamic live-music venue environment.

Qualifications

• At least 2 years in a kitchen leadership role in a high-volume environment.
• Knowledge of Health Department, OSHA, and related regulations.
• Ability to multitask and manage several projects in a fast-paced setting.
• Strong decision making and attention to detail.
• Excellent interpersonal and written communication skills.
• Proficient computer skills.
• Serve Safe certificate is required.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Oversee day-to-day kitchen shift operations and scheduling under Executive/Sous Chef direction.
• Assist with inventory, ordering, prep, and other admin kitchen tasks.
• Ensure quality, consistency, and proper food handling and cooking practices.
• Lead by example and uphold City Winery policies and standards.
• Monitor production procedures for quality, efficiency, and professionalism.
• Ensure SOPs are followed, recipes and specs are adhered to, and inventory planning remains on track.
• Train kitchen staff on storage, prep, cooking, garnishing, and presentation of food.
• Maintain sanitation, cleanliness, and safety across kitchen areas in compliance with standards.

Skills

Kitchen leadership

Multitasking

Communication

Team leadership

Food safety knowledge

Education

Serve Safe food handler’s certificate

Job description

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary

The Back of House (BOH) Supervisor is responsible for supervising and coordinating all kitchen activities, food preparation, and successful culinary execution under the direction of Kitchen management. This role plays a vital part in ensuring the highest standards are met for all food prepared in the kitchen and served at the City Winery property. This role is accountable for adhering to City Winery’s food culture and style, standards and expectations of food quality, freshness, and presentation, and maintaining compliance with all associated regulatory guidelines.

Overview of Responsibilities

• Oversee day to day operations of kitchen shifts under the direction of Executive and/or Sous Chef(s). Works hands-on to schedule, coordinate, and supervise all activities of multiple shifts. Manage kitchen staff, delegate responsibilities, set deadlines, and maintain accountability
• Assist with and perform inventory, ordering, preparation, and other administration kitchen tasks as directed
• Oversee and monitor quality/ quantity/ consistency of all products, food handling, preparation, and cooking practices
• Teach and adhere to City Winery philosophy, culture, and commitment to quality food and service
• Continually monitor production procedures to ensure quality, consistency, efficiency, productivity, and professionalism are at the highest level
• Ensure standard operating procedures are followed, including but not limited to following recipes/methods, quality measures and specs, product utilization, deadlines, daily/weekly/holiday planning, purchasing communication and inventory planning
• Lead by example and enforce all Company policies, procedures, guidelines, and practices
• Direct and oversee proper training of kitchen staff in the proper storage, preparation, cooking, garnishing, and presentation of food
• Ensure that high standards of sanitation, cleanliness and safety are always maintained throughout all kitchen areas, in compliance with established standards. Inspect supplies, equipment, or work areas to ensure all kitchen equipment is cleaned and operated safely and properly i.e. refrigerators, ovens, freezers, stoves, etc.
• Report to work at scheduled time, neatly groomed and in the correct uniform
• Attend and participate in all scheduled meetings and training
• Support and work alongside internal teams to plan and execute culinary elements of all special events
• Perform and complete all projects/tasks/ objectives as per business need

Minimum Qualifications

• Minimum 2 years’ experience in an overall kitchen leadership role in high volume environment and/or equivalent relevant experience
• Functional working knowledge of all Health Department, OSHA, and all other related regulations
• Ability to successfully multitask, delegate, and manage several projects/tasks at once in a high pressure, fast paced environment
• Must have demonstrated decision making and trouble-shooting skills with superior level of attention to detail
• Ability to work collaboratively, professionally, and lead teams
• Excellent interpersonal skills including verbal and written communication skills
• Excellent time management and organization skills
• Must have proficient computer and technological skills
• Must have Serve Safe food handler’s certificate
• Ability to perform physical requirements of position including standing and walking around for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 50 lbs.
• Able and willing to work a flexible schedule including nights, weekends and holidays

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

We use eVerify to confirm U.S. Employment eligibility.