Back Bay - Shift Leader

Sweetgreen; Boston (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to Shift leader and Manager

Medical, dental, and vision options

Paid vacation, wellness time, and Par?

Free meal every shift

401(k)

Team Member Merch Shop - earn and buy

Meet all physical requirements for all

1+ year of Shift Leader or Supervisor

Experience in fast-paced environments

Ability to coordinate multiple tasks

Ability to speak/read/write English

Must be able to work at least 30 hours

Job summary

Sweetgreen is seeking a Shift Leader in Boston, MA to guide daily restaurant operations and support the team in delivering real-food hospitality. You’ll lead shifts, uphold service standards, and role-model accountability to set the tone for the shift.

You’ll coach team members, ensure food safety, manage pace, and help guests feel welcomed while pursuing growth into management opportunities. This role requires 30+ hours/week and US work authorization.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Enjoy motivating others and building a positive team culture
• Stay organized, level-headed, and solutions-focused under pressure
• Want to grow into restaurant management and long-term leadership roles
• Take pride in being accountable, dependable, and detail-oriented

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Team motivation

Organization

Under pressure

Job description

Compensation $21.56/hour

A Healthier Future Starts With You!

Every great shift runs on strong leadership. As a Sweetgreen Shift Leader, you help guide the team, support daily restaurant operations, and bring our mission to life — building healthier communities by connecting people to real food.

You lead with confidence, energy, and accountability — helping team members succeed, delivering first-in-class hospitality, and keeping the operation running smoothly during every shift.

Join our movement to rewrite the future of fast food and grow your own future too! Top performing Shift Leaders have a clear path to General Manager within 2 years.

What You’ll Actually Do

Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard

Keep service running smoothly by managing pace, priorities, and execution across the floor

Jump in on any station as needed, modeling strong performance and teamwork in real time

Coach and support team members to elevate service, food quality, and operational standards

Uphold food safety, accuracy, cleanliness, and organization throughout every shift

Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

The Role is a Great Fit If You

• Have leadership or supervisory experience in restaurants, retail, or hospitality
  
• Care deeply about hospitality, food quality, and operational excellence
  
• Enjoy motivating others and building a positive team culture
  
• Stay organized, level-headed, and solutions-focused under pressure
  
• Want to grow into restaurant management and long-term leadership roles
  
• Take pride in being accountable, dependable, and detail-oriented

The Perks

• Tips* (subject to location and role)
  
• Competitive wages
  
• This role is a key step toward Shift leader and Manager opportunities
  
• Medical, dental, and vision options for part-time and full-time team members*
  
• Paid vacation, wellness time, and parental leave*
  
• Free meal every shift
  
• 401(k)*
  
• Team Member Merch Shop - earn and buy custom Sweetgreen gear
  *Depending on eligibility
• Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles
• 1+ year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments - restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Ability to speak, read, write, and understand the primary language(s) of the work location
• Must be able to work at least 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people across our restaurants and support center so everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but also help create spaces where food, people, and purpose come together.

Sweetgreen provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law

Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility.

To request an accommodation as permitted by law.