B2B Collections Specialist

CFS; Winter Park (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

CFS in Winter Park, FL is looking for a B2B Collections Specialist to manage a portfolio of commercial accounts and aggressively pursue past-due balances. This onsite role offers exposure to Receivables, Billing and Credit processes within a stable, growth-minded organization.

You will collaborate with Sales, Credit, Billing and Cash Application teams, maintain accurate activity records, and help preserve strong customer relationships while protecting cash flow.

Qualifications

• 1+ year of B2B Collections, Commercial Collections, or Accounts Receivable experience.
• Experience with purchase orders, payment terms, credits, chargebacks, and reconciliations.
• Strong communication and proficiency with Excel, Outlook, and Word.

Responsibilities

• Manage a portfolio of commercial customer accounts and follow up on outstanding balances.
• Review aging reports, investigate discrepancies, and resolve payment issues.
• Communicate payment status and collection efforts with customers.
• Partner with Sales, Credit, Billing, and Cash Applications teams to resolve concerns.
• Maintain accurate records of customer communications and collection activity.

Skills

B2B Collections

Accounts Receivable

Customer communication

Attention to detail

Tools

Excel

Outlook

Word

Job description

Compensation: $22.00-$26.00/hour

Location: Winter Park, FL | Fully Onsite

Why This Opportunity Stands Out

• Join a financially stable, nationally recognized distributor with decades of success and a strong industry reputation.
• Work for a company that values employee tenure, teamwork, and professional development.
• Gain exposure to multiple areas of finance, including Accounts Receivable, Credit, Billing, and Customer Account Management.
• Supportive leadership team that provides training, guidance, and growth opportunities.
• Highly visible role where your work directly impacts cash flow, customer relationships, and overall business success.

Key Responsibilities Of The B2B Collections Specialist

• Manage a portfolio of commercial customer accounts and proactively follow up on outstanding balances.
• Review aging reports, investigate account discrepancies, and resolve payment issues.
• Communicate with customers regarding payment status, account reconciliations, and collection efforts.
• Partner with Sales, Credit, Billing, and Cash Application teams to resolve account concerns.
• Maintain accurate records of customer communication, payment commitments, and collection activity.

Qualifications For The B2B Collections Specialist

• 1+ year of B2B Collections, Commercial Collections, or Accounts Receivable experience.
• Experience working with purchase orders, customer payment terms, credits, chargebacks, and account reconciliations.
• Strong communication skills and proficiency with Microsoft Excel, Outlook, and Word.

The ideal B2B Collections Specialist enjoys building professional relationships, solving payment issues, and taking ownership of an account portfolio. This B2B Collections Specialist will thrive in a team-oriented environment that values customer service, accountability, and collaboration. If you're looking to keep growing your career as a B2B Collections Specialist, we'd love to connect.

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