Azure Cloud SRE & Reliability Engineer

Graphnet Health Ltd.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Graphnet Health Ltd. is seeking a Site Reliability Engineer to join the TechOps Team and own reliability of the CareCentric platform. The role involves monitoring, incident response, and collaboration with Operations, Security, Development, and Project Teams.

You will leverage Azure services, implement observability, and automate repetitive tasks. On-call rotation and continuous improvement are part of the job.

Qualifications

• Minimum of four years working within an SRE function.
• Experience of service monitoring and alerting.
• Azure PaaS components including AKS, Application Insights / Log Analytics, App Services, Azure SQL, Storage.
• Networking (NSG, VLANs etc).
• Proven experience with Azure DevOps (ADO) and/or GitHub.
• Experience in the support of Cloudflare.
• Understanding of Terraform or other IAC tooling.
• Experience of routine infrastructure upgrades and platform patching.
• Demonstrable PowerShell administration / scripting skills.
• Experience of Service Desk Systems.

Responsibilities

• Provision of first-class infrastructure support to customers and systems for all Managed Service Platforms.
• Implement observability and proactively monitor our Azure Cloud footprint, utilising dashboards, alerts and runbooks.
• Incident response, analysis, remediation and associated post-incident root cause analysis reviews.
• Support performance / reliability testing and capacity planning activities.
• Perform routine system upgrades and platform patching.
• Promote automation of repetitive tasks, reducing manual intervention.
• Eventual participation in the 24x7 On-Call Rota.
• Excellent, demonstrable troubleshooting and problem-solving skills.
• Able to work well as an individual and as part of a team.
• Take part in architectural discussions with technical / non-technical team members.
• Organisational skills, with the ability to manage personal workloads in accordance with agreed timescales, whilst working under pressure.
• An eye for detail and a desire to adhere to best practices.
• Strong inter-personal and communication skills.
• Have a desire to keep up with the latest tools and techniques.
• Verbal, written communication and documentational skills.
• Ability to explain technical concepts to key stakeholders of all levels.

Skills

SRE experience

Monitoring & alerting

Azure

AKS

Application Insights / Log Analytics

App Services

Azure SQL

Networking

Azure DevOps / GitHub

Terraform / IAC

PowerShell

Service Desk Systems

Tools

Azure DevOps (ADO)

GitHub

Terraform

PowerShell

Job description

Graphnet Health Ltd. is seeking a Site Reliability Engineer to join the TechOps Team and own reliability of the CareCentric platform. The role involves monitoring, incident response, and collaboration with Operations, Security, Development, and Project Teams.

You will leverage Azure services, implement observability, and automate repetitive tasks. On-call rotation and continuous improvement are part of the job.