AWS Cloud Solutions Delivery Lead

Amazon Web Services (AWS); Miami (FL); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. in Miami seeks a Delivery Consultant to design, implement, and manage AWS solutions that meet customers' technical requirements and business objectives. You will guide migration strategies and ensure best practices across the project lifecycle.

The role requires deep AWS product knowledge, hands-on design and implementation experience, and the ability to collaborate with stakeholders, solution architects, data scientists, and engineers.

Qualifications

• 5+ years of cloud-based solution, system, network and operating system experience.
• Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical or Electronics Engineering or equivalent.
• 5+ years of customer experience systems engineering and implementation across contact center and CX platforms.
• 5+ years of customer experience systems design and architecting for voice, video, chat, email, SMS/text messaging, social media messaging, self service, and chatbot channels.
• 3+ years of hands-on coding experience with REST APIs and web services, including successful integration across CX and contact center platforms.

Responsibilities

• Designing and implementing complex, scalable, and secure AWS customer experience-based emerging technology solutions tailored to customer needs.
• Providing technical guidance and troubleshooting support throughout project delivery.
• Collaborating with stakeholders to gather requirements and propose effective migration strategies.
• Acting as a trusted advisor to customers on industry trends and emerging technologies.
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts.

Skills

Cloud experience

AWS knowledge

CX platforms

Solution architecture

REST APIs

Education

Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical or Electronics Engineering

Tools

Scripting languages (Python, Java, Perl, PHP, Ruby, Bash)

Job description

Amazon Web Services, Inc. in Miami seeks a Delivery Consultant to design, implement, and manage AWS solutions that meet customers' technical requirements and business objectives. You will guide migration strategies and ensure best practices across the project lifecycle.

The role requires deep AWS product knowledge, hands-on design and implementation experience, and the ability to collaborate with stakeholders, solution architects, data scientists, and engineers.