AVP Wholesale Lending Operations

Citigroup Inc.; Irving (TX); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. is seeking a Wholesale Lending Operations professional in Irving, Texas, to support various aspects of the lending lifecycle.

This role involves operational oversight for loan transactions, ensuring compliance with internal and external requirements while improving processes across the loan lifecycle. The ideal candidate will possess 2-5 years of relevant experience, excellent communication skills, and a solid understanding of financial operations.

Qualifications

• 2-5 years relevant experience in operations or lending.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work well under tight deadlines and manage priorities.
• Quantitative skills with proficiency in Excel and Microsoft programs.
• Keen attention to detail and analytical abilities.
• Experience working in a global team within financial institutions.

Responsibilities

• Support loan origination and lifecycle processes.
• Assist in designing and implementing technology solutions.
• Train and support Wholesale Lending Operations staff.
• Ensure compliance with policies and regulatory requirements.
• Manage and maintain a deal closing pipeline of loan transactions.

Skills

Communication skills

Organizational skills

Interpersonal skills

Quantitative skills

Excel proficiency

Tableau familiarity

Loan IQ experience

Analytical skills

Problem-solving skills

Client relationship skills

Education

Bachelor's degree or equivalent

Tools

Excel

Loan IQ

Tableau

Job description

Wholesale Lending Operations is responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities

• Contribute to the build and development team to support loan origination and lifecycle
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of Wholesale Lending Operations (WLO).
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to Wholesale Lending Operations' staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, Wholesale Lending Operations, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• management which includes large complex syndicated and bilateral loans covering but not

  limited to corporate, commercial, real estate, structured lending and trade.

Qualifications

• 2-5 years relevant experience
• Individual must have excellent communication, organizational and interpersonal skills.
• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Tableau or visualization tool familiarity
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail
• Developed analytical and problem-solving abilities
• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an
• flows, etc.
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management, and other business constituents
• Critical decision-making capabilities including the ability to identify, elevate, and propose solutions to problems
• Ability to prioritize through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Ability to work in an environment where priorities are frequently changing
• understanding of legal loan documentation, loan / funding mechanics, deal structure, funds

Education

• Bachelor's/University degree or equivalent experience

Syndicated loan experience is preferred.

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Primary Location:

Irving Texas United States

Primary Location Full Time Salary Range:

$87,360.00 - $131,040.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Aug 10, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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