AVP, Mortgage Compliance Manager

Hope Credit Union Enterprise Corporation; Alabama; Hybrid; USD 80,000 - 110,000; Full time

Job summary

A financial services organization in Alabama is looking for an AVP Mortgage Compliance Manager to ensure adherence to mortgage regulations. The role requires a strong background in compliance monitoring and management, with 5-7 years in the financial services sector. Responsibilities include auditing mortgage documents and responding to compliance inquiries. This is a hybrid position based in Alabama, offering a full-time employment opportunity.

Qualifications

• 5-7 years of experience in the mortgage or financial services sector.
• 3-5 years of proven leadership experience.
• Comprehensive understanding of federal and state mortgage regulations.

Responsibilities

• Monitor changes in mortgage laws and regulations.
• Audit accuracy of mortgage documents for compliance.
• Answer compliance requests from the mortgage team.

Skills

Compliance monitoring

Regulatory compliance

Attention to detail

Leadership

Education

Bachelor’s degree in relevant field

Tools

Meridian Link

Cognizant

Nasdaq Verafin

Job description

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https://www.hopecu.org .

• Title: AVP Mortgage Compliance Manager
• Department: Compliance
• Reports To: SVP Compliance Officer
• Location: Hybrid – AL (Birmingham or Montgomery)
• Job Classification: Full-time, Exempt

AVP Mortgage Compliance Manager will help ensure that all mortgage-related operations adhere to federal and state regulations, as well as internal policies. This position is essential for maintaining the integrity and legality of the mortgage process. They will help build and refine processes to ensure regulatory obligations are addressed efficiently, accurately, and in full compliance with regulatory expectations.

Responsibilities

• Help monitor changes in mortgage laws and regulations to ensure ongoing compliance
• Audit accuracy of mortgage documents for compliance with applicable laws and regulations (e.g., required regulatory disclosures and timing of initial disclosure documents)
• Ensure day‑to‑day compliance requests from mortgage team members are answered as appropriate in a timely manner
• Oversee investigations by utilizing the credit union’s resources, i.e., system software, reports, databases, and system applications to help determine issues of non‑compliance and/or suspicious activity
• Review quality control reports and track finding resolutions to help rectify compliance issues
• Collaborate with internal auditors to ensure all practices meet mortgage compliance standards
• Assist with researching and responding to mortgage related consumer complaints and/or disputes
• Perform general administration duties such as attending meetings, report production, etc.
• Other duties as assigned

Qualifications – Required

• Bachelor’s degree (BA/BS) or equivalent combination of education and relevant experience in the mortgage industry
• Demonstrated proficiency in compliance monitoring and reporting tools, such as Meridian Link, Cognizant, and Nasdaq Verafin
• 5–7 years of experience in the mortgage or related financial services sector, with a strong focus on regulatory compliance
• 3–5 years of proven leadership experience in a supervisory or management capacity
• Comprehensive understanding of federal and state mortgage regulations governing servicing and lending, including but not limited to:
  • Truth in Lending Act (TILA)
  • Real Estate Settlement Procedures Act (RESPA)
  • TILA‑RESPA Integrated Disclosure Rule (TRID)
  • Home Mortgage Disclosure Act (HMDA)
  • Home Ownership and Equity Protection Act (HOEPA)
  • Secure and Fair Enforcement (S.A.F.E.) Act
  • Fair Lending practices
  • Regulation B: Equal Credit Opportunity Act (ECOA)
  • Fair Credit Reporting Act (FCRA)
  • Flood Disaster Protection Act (FDPA)
• Strong working knowledge of the Bank Secrecy Act (BSA) and Anti‑Money Laundering (AML) regulations, particularly as they relate to identifying suspicious activity and loan fraud
• Must be flexible to travel within footprint up to 25% for audits and compliance‑related issues

Qualifications – Preferred

• Compliance certifications (e.g., Certified Credit Union Compliance Expert or Certified Regulatory Compliance Manager CRCM)
• Attention to Detail, Adaptability, Stress Tolerance, Written/Oral Communication, Collaboration, Teamwork, Organizational Awareness

Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment‑based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.