AVP Infusion Services

Intermountain Healthcare; Midvale (UT); On-site; USD 96,000 - 620,000; Full time

Benefits offered by this job

Annual Pay for Performance (AP4P) plan

Sign-on and/or relocation assistance

PEAK education benefits

Extensive learning options and tuition

Job summary

Intermountain Health oversees Infusion Services and seeks an AVP to lead ambulatory, home, hospital-based, and specialty infusion programs. The role ensures safety, quality, patient experience, access, and stewardship while driving One Intermountain initiatives across the enterprise.

Based in Utah, the AVP will shape strategic planning, growth, and financial performance, partnering with pharmacy, clinical leaders, and operations to integrate infusion care and improve patient outcomes.

Qualifications

• Minimum Master's degree. Education verified.
• Ten years of infusion service experience or related clinical operations.
• Three years in process measurement, process improvement, health systems research.

Responsibilities

• Provides executive leadership for enterprise Infusion Services and sets strategy.
• Collaborates across care groups to advance an integrated care approach.
• Develops and executes strategic plans for growth and innovation.
• Oversees budgeting, staffing, procurement, and regulatory compliance.
• Leads cost-effective delivery models and supplier/payer negotiations.
• Synthesizes data for reporting and informs leadership decisions.
• Represents Infusion Services in planning, committees, and leadership forums.

Skills

Strategic Leadership

Operational Excellence

Financial Stewardship

Regulatory Compliance

Clinical Integration

Data Analysis

Relationship Management

Change Leadership

Education

Master's degree in Healthcare Administration or related field

MBA or MHA preferred

Job description

Job Description: The AVP of Infusion Services serves as the senior executive leader providing oversight, direction, and decision making for Intermountain Health Infusion Services. This role provides executive oversight for all infusion service delivery models, including ambulatory, home, hospital-based, specialty, and other infusion‑related sites of care. The individual ensures that Infusion Services achieves and sustains excellence in safety, patient experience, quality, access, and stewardship and continually drives toward achieving One Intermountain. This position is responsible for all aspects of Infusion Services including strategic planning, program growth and development, innovation, financial performance, continuous improvement activities, operations and supplier contract management. The AVP of Infusion Services establishes strong collaborative relationships with key leaders throughout the organization and with infusion leaders across the country. The individual understands and assesses the external healthcare environment and develops short‑term and long‑term plans to ensure that Intermountain Health is well‑positioned for current and future success. The AVP of Infusion Services leverages the integrated healthcare delivery model and engages with physicians and other caregivers to further integrate Infusion Services into seamless care delivery processes across the care continuum to achieve and sustain improvements in patient outcomes. The leader is preferably based in Utah but must live within the Intermountain footprint (UT, ID, NV, MT, or CO) to strengthen collaboration, visibility, and alignment with enterprise initiatives.

Essential Functions

• Provides executive leadership for enterprise Infusion Services, demonstrating strategic thinking, urgency for change, accountability, customer focus, relationship building, self‑awareness, and the ability to develop and motivate high‑performing teams.
• Collaborates across Community‑based and Specialty‑based care groups, clinical services, clinical programs, medical staff, and affiliated services to advance an integrated approach aligned with Intermountain Health’s Mission, Vision, Values, and One Intermountain strategy.
• Develops and executes the strategic plan for enterprise Infusion Services in collaboration with the Chief Pharmacy Officer and Chief Clinical Shared Services Officer, including long‑term growth, innovation, business development, and alignment with system strategies and marketplace trends.
• Oversees all aspects of Infusion Services operations, including KPIs, staffing models, budgeting, purchasing, recruitment and retention, financial performance, regulatory compliance, and effective delivery across sites of care.
• Designs, implements, monitors, and evaluates cost‑effective structures and care delivery models that improve safety, quality, access, patient experience, stewardship, clinical integration, and sustained performance of the Infusion Services Shared Service Model.
• Maintains perpetual operational and regulatory compliance for Infusion Services, developing and implementing timely return‑to‑green plans when needed to address performance, compliance, or operational gaps.
• Leads financial stewardship, cost‑position improvement, supplier and payer contract negotiations, product standardization, and system‑wide supplier selection in partnership with Supply Chain and cross‑functional teams.
• Synthesizes data from multiple sources to prepare meaningful reports, inform decision making, support performance improvement, and communicate key insights to leaders, caregivers, committees, and stakeholders.
• Builds and maintains strong relationships with caregivers, stakeholders, physician leaders, clinical system leaders, and clinical program leaders to support effective operations, positive employee relations, shared goals, and enterprise decision making.
• Serves as the subject matter expert for Infusion Services; represents the service line in planning, communication, committee, and decision‑making forums; and recruits, retains, develops, and evaluates direct reports.

Skills

• Strategic Leadership
• Operational Excellence
• Financial Stewardship
• Regulatory Compliance
• Clinical Integration
• Data Analysis
• Relationship Management
• Change Leadership
• Minimum Master's degree. Degree must be obtained through an accredited institution. Education is verified.
• Ten years of infusion service experience or related clinical service operations.
• Three years of experience in process measurement, process improvement, re‑engineering, and health systems research.
• Documented record of effective execution of operational strategies and tactics.
• Experience in strategic planning, leadership, problem‑solving, budget creation, and statistical analysis.
• Experience with compliance programs relating to professional standards, governmental agencies, and accreditation organizations.
• Experience in a healthcare delivery system and its interactions with government agencies, insurance companies, physicians, other healthcare professionals, and the hospital organization.
• Experience using word processing, advanced or complex spreadsheet and database applications, internet and e‑mail and scheduling applications, as well as computerized tracking systems.
• Experience in a role requiring effective verbal, written and interpersonal communication skills.
• Preferred Master of Business Administration or Master of Healthcare Administration from an accredited institution. Education is verified. Experience working in an integrated healthcare system.
• Experience in designing and conducting research, analyzing data

Physical Requirements

• Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
• Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Benefits

• Eligible to participate in the Annual Pay for Performance (AP4P) Plan, allowing leaders to earn additional performance compensation based on selected Board‑approved goals.
• Potential sign‑on and/or relocation assistance may be offered as appropriate.
• Generous benefits package covering a wide range of programs to foster a sustainable culture of wellness encompassing living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing upfront tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

Location: Supply Chain Center. Work City: Midvale. Work State: Utah. Scheduled Weekly Hours: 40. The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $70.00 - $450.00

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

Join our world‑class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!