AVP, Dealer Relationship Manager – Gainesville, FL

Banco Santander SA; Florida; Híbrido; USD 77.000 - 128.000; Jornada completa

Descripción de la vacante

Banco Santander SA in Gainesville, FL seeks an AVP, Dealer Relationship Manager to build and manage partnerships with auto dealerships, drive loan originations, and educate dealers on products, programs, and underwriting.

This outside sales role requires frequent travel within the territory, in-person meetings and events, and collaboration with Credit and Funding teams to deliver superior service while ensuring regulatory compliance.

Formación

• 5+ years of sales experience in auto finance, client relations, account management, relationship management or automotive retail sales management.
• 5+ years of sales experience in auto finance, client relations, account management, relationship management, or automotive retail sales management.
• Excellent written and verbal communication, negotiation, and presentation skills.
• Ability to travel daily within assigned territory up to 100% of the time.

Responsabilidades

• Establish, develop, and manage strong relationships with automotive dealerships within the territory.
• Grow loan originations and dealer engagement by promoting Santander auto finance programs.
• Coordinate meetings between Dealer Principals and dealer commercial services partners.
• Travel daily within assigned territory up to 100% to meet with prospects and attend meetings and events.
• Provide ongoing support to internal partners to resolve dealer issues quickly and ensure satisfaction.
• Represent the company at dealer events and industry meetings.
• Ensure compliance with all regulatory and company policies in dealer interactions.

Conocimientos

Travel frequently within territory

Microsoft Office

Relationship building

Negotiation skills

Communication skills

Communication

Territory management

Presentations

Educación

Bachelor’s degree in Business, Finance, Marketing

Herramientas

Microsoft Office

Descripción del empleo

AVP, Dealer Relationship Manager – Gainesville, FL Country: United States of America

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make:

As one of the nation’s top five auto finance providers, we partner with more than 14,000 dealerships nationwide to deliver competitive financing solutions for both prime and non-prime customers. Our mission is to help dealers grow their business while making vehicle ownership more accessible to customers.

Position Summary

The Dealer Relationship Manager (DRM) is the front-line sales representative responsible for building and maintaining strong partnerships with franchised and independent auto dealerships in a defined territory. This individual will be accountable for driving loan originations, educating dealers on products, finance programs, underwriting policies, ensuring outstanding service and responsiveness. This is an outside sales position that requires the specialist to reside within the assigned sales territory Gainesville, FL to meet business needs, effectively service clients, meet with prospects and attend in-person meetings and events.

• Establish, develop, and manage strong, trusted relationships with automotive dealerships within the territory.
• Grow loan originations and dealer engagement by promoting the company's auto finance programs including Santander.
• Auto Finance, OEM programs, small business, dealer commercial products, and digital services.
• Execute sales strategies and support key initiatives as directed by sales management.
• Identify market trends and competitive activities to identify growth opportunities.
• Provide ongoing education to dealerships on finance program guidelines, underwriting policies, digital tools, and other platforms.
• Maintain contact with dealership personnel through dealer visits to understand business needs, maximize engagement in the company’s offerings, and ensure overall satisfaction.
• Perform routine account management tasks and proper contact management to ensure accurate record keeping.
• Partner closely with Credit and Funding teams to deliver superior service and resolve dealer issues quickly.
• Coordinate meetings between Dealer Principals and dealer commercial services partners (Floor Plan).
• Communicate dealer performance KPIs with dealership owners and general management staff.
• Provide support to internal partners such as dealer collections, dealer performance, risk, pricing, legal, to resolve outstanding business matters.
• Represent the company at dealer events, trade shows, and industry meetings.
• Ensure compliance with all regulatory and company policies in dealer interactions.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s degree in Business, Finance, Marketing or equivalent work experience - Required.

Professional Experience

• 5+ years of sales experience in auto finance, client relations, account management, relationship management. or automotive retail sales management.

Skills

• Ability to travel daily within assigned territory up to 100% of the time.
• Experience in Microsoft Office products.
• Proven ability to build strong business relationships and deliver results in a goal-oriented environment.
• Strong understanding of dealership operations and auto finance products.
• Excellent written and verbal communication, presentation, and negotiation skills.
• Self-starter with strong organizational and territory management abilities.
• Effective problem-solving and time management skills.

Certifications

No Certifications listed for this job.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range: Minimum: $76,875.00 USD Maximum: $127,500.00 USD

We Value Your Impact

• Your contribution matters and it’s recognized.
• You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver.
• We know rewards go beyond numbers.
• Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.
• Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

• Frequent minimal physical effort such as sitting, standing and walking is required for this role.
• Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.