AVP Claims & Configuration - REMOTE

Prime Therapeutics; Helena (MT); Remote; USD 164,000 - 279,000; Full time

Job summary

Prime Therapeutics is seeking an Associate Vice President to lead Claims & Configuration remotely. You will shape strategy, oversee adjudication and configuration capabilities, and drive modernization while aligning with regulatory and client needs.

We seek a leader who can manage complex programs, guide cross‑functional teams, and deliver measurable improvements in quality, efficiency, and customer satisfaction across a national footprint.

Qualifications

• Bachelor’s degree in Business, Health Care Administration, or related field; HS diploma or GED required.
• 12+ years in PBM, health plan, or healthcare operations; 8+ years in leadership/people management.
• Eligibility to work in the United States without visa sponsorship.

Responsibilities

• Lead cross-functional teams responsible for claims adjudication and configuration.
• Drive modernization, efficiency, data-driven decisions, and customer experience.
• Govern strategy, roadmap, and governance for claims and configuration capabilities.
• Oversee client benefit plans, formularies, pricing, and utilization rules in systems.
• Prioritize enhancements with leaders to deliver outcomes and mitigate risk.
• Establish KPIs for accuracy, quality, compliance, and service excellence.
• Develop organizational capability through coaching and talent development.
• Perform other duties as assigned.

Skills

Leadership

Executive communication

Strategic planning

Regulatory compliance

Stakeholder management

Operational excellence

Education

Bachelor’s degree or higher

HS diploma or GED

Tools

PBM platforms

Benefits configuration systems

Job description

Home

Full time

R-17204

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

Job Posting Title

AVP Claims & Configuration - REMOTE

Job Description

The Associate Vice President, Claims & Configuration is responsible for the strategic leadership, operational performance, and continuous evolution of pharmacy benefit claims adjudication, benefit configuration capabilities, and network operations. This role ensures accurate, compliant, and scalable administration of pharmacy benefit programs while driving technology modernization, operational efficiency, and client satisfaction.

Responsibilities

• Lead cross-functional teams responsible for claims adjudication, benefit configuration, testing, and production support
• Drive modernization and continuous improvement initiatives that enhance operational efficiency, scalability, accuracy, data-driven decision making and customer experience
• Own execution of the strategy, roadmap, and governance for pharmacy claims adjudication and benefit configuration capabilities, ensuring alignment with business, client, and regulatory requirements
• Oversee the accurate interpretation and implementation of client benefit plans, formularies, accumulators, pricing, utilization management rules, and clinical programs within claims processing systems
• Collaborate with key internal partners and business leaders to prioritize enhancements, drive operational transformation to support technology changes, and deliver strategic business outcomes
• Establish and monitor key performance, quality, compliance, and financial metrics to ensure claims adjudication accuracy, configuration integrity, service excellence, and regulatory compliance
• Lead operational initiatives to simplify processes, reduce operational risk, improve speed-to-market, and address technical debt across claims and configuration ecosystems
• Develop organizational capability through talent management, succession planning, budget oversight, and leadership of high-performing teams focused on operational excellence
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Business, Health Care Administration, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma from an accredited school or equivalent GED required
• 12 years of work experience in PBM, health plan, or healthcare operations, including experience with large scale platform enabled transformations
• 8 years of leadership/people management experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Demonstrated ability to distill complex concepts or situations into concise and compelling communications
• Advanced problem-solving skills, including the ability to assess operational, financial, compliance, and client impacts of business decisions
• Executive presence with exceptional communication, influencing, and stakeholder management skills across operations, technology, clinical, product, and client-facing teams
• Strong understanding of regulatory and industry requirements impacting pharmacy benefit administration and claims processing
• Expertise in operational excellence, quality management, risk mitigation, and governance practices within highly regulated environments
• Ability to lead and develop high-performing teams through coaching, succession planning, organizational design, and talent development

Preferred Qualifications

• PBM experience, including claims adjudication, benefit configuration, formulary management, pricing, accumulators, and clinical program administration
• Experience with pharmacy claims adjudication platforms, benefit configuration systems, and implementation of complex client benefit plans

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job

Potential pay for this position ranges from $164,000.00 - $279,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).

Prime Therapeutics LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. __

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

At Prime Therapeutics (Prime), we are a different kind of PBM. We’re reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.

We know that people make all the difference. If you’re ready for a purpose-driven career and are passionate about simplifying health care, let’s build the future of pharmacy together.

Prime Therapeutics LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard torace, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at email [e-mail].