AVP- CAO/COO- Wealth Management Operations- TEMCO

Morgan Stanley; Baltimore (MD); On-site; USD 120,000 - 173,000; Full time

Benefits offered by this job

Comprehensive employee benefits

Opportunities for internal mobility

Job summary

Morgan Stanley is seeking a Director (AVP) in the Chief Administration Office within Wealth Management Operations- Transformation. This role involves managing complex processes, leading project management efforts, and ensuring operational readiness, all while partnering with various business units. Candidates should have at least 6 years of relevant experience and strong analytical skills. The position is based in Baltimore, Maryland, and offers an opportunity to work in a dynamic environment.

Qualifications

• At least 6 years of relevant experience.
• Strong process management and analytical skills.
• Highly proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Manage complex processes and support project efforts.
• Lead in process improvement and project management.
• Analyze and address complex issues, identifying risks.

Skills

Process management

Analytical skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Team collaboration

Job description

We’re seeking someone to join our team as a Director (AVP) in the Chief Administration Office within Wealth Management Operations- Transformation, E*Trade, MS @ Work, Client On Boarding, KYC Ops, to provide support across the TEMCO organization and support the leadership team to ensure operational readiness and effectiveness, coordinate and implement business strategy. The CAO is also accountable for vendor relationships and financial planning for vendor management, headcount management, as well as central reporting & governance of TEMCO strategic programs.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Advanced Specialist position at Director level within Operations Business Management, which is responsible for performing business management functions. We do this by managing strategic support, headcount, financials, people processes, and executive communications.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What You’ll Do In The Role

• Manage complex processes and/or support significant process management/project efforts
• Lead in process improvement and project management across multiple teams
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
• Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
• Maintain the financial health of the organization while responding to new challenges, including developing the annual budget and forecasts (eg: expense and headcount), managing vendor engagements (eg: contract negotiation, RFPs), and managing the hiring pipeline (eg: prioritization, approvals)
• Manage annual budget and liaise with Central WM Operations COO and Finance proactively to address new risks or changes in business priorities that may impact TEMCO financials and organization.
• Execute group’s vendor strategy by partnering with sourcing on bid process, reviewing task orders, on‑boarding onshore / offshore consultants & tracking engagements to completion
• Manage & implement group’s location strategy commitments
• Partner with recruiting & hiring managers to manage open requisitions & offer approvals
• Maintain transparency on the state of the organization through metrics, project plans, and status reports
• Create and develop executive-level presentations for meetings with Wealth Management business partners and senior Operations leaders and define business cases to drive key initiatives.
• Exhibit an ability to balance multiple, changing priorities in a dynamic and fast‑moving work environment.
• Support recurring and ad hoc reporting & requests

What You’ll Bring To The Role

• Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget
• Ability to address non-standard issues within area of expertise
• Culture carrier and role model, representing and leading the Firm’s core values to influence and motivate those around you
• At least 6 years’ relevant experience would generally be expected to find the skills required for this role
• Strong process management and analytical skills
• Highly proficient with Microsoft Excel, Word and PowerPoint to perform analysis and develop presentations for senior management
• Ability to take initiative and thrive in a collaborative, team environment.

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

For more information about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

For New York Based Candidates: Expected base pay rates for the role will be between 120,000 and 173,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.