AvMC EITSS-Windows Remediation Administrator, Journeyman

COLSA; Huntsville (AL); Hybride; USD 85 000 - 115 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Match

FSA

Employee Assistance Program

Education Reimbursement

Paid Time Off

Holidays

Résumé du poste

COLSA Corporation is seeking a Systems Analyst to support Windows system vulnerability remediation for AvMC EITSS. You will install updates, patch systems, and rebuild Windows 11 workstations from images to ensure DoD standards and security compliance.

You will provide Tier 1–3 support, document requests in the service center, and collaborate with IT staff to maintain performance and reliability. Strong communication and teamwork are essential.

Qualifications

• Bachelor's degree or higher in a related field or equivalent experience.
• Minimum 5 years of work-related experience.
• Proven Windows administration and troubleshooting experience.
• Excellent written and verbal communication skills.
• Active Secret clearance; U.S. Citizenship required.

Responsabilités

• Perform updates and patching of Windows OS and software on workstations and laptops.
• Rebuild Windows 11 workstations from pre-built images.
• Provide Tier 1–3 technical support to the AvMC Enterprise.
• Capture end-user service requests in the ASC Enterprise Service Center.
• Troubleshoot failed updates, identify root causes, and provide resolutions.

Connaissances

Analytical thinking

Problem-solving

Written and verbal communication

Teamwork

Formation

Bachelor's degree or higher in Computer Science / Information Technology

Outils

SCCM/MECM/Intune

Windows OS

Description du poste

Work Arrangement

Hybrid: (In Office & Home)

Position Type

Full-Time/Regular

Clearance Required?

Yes

Level of Clearance Required

Secret

COLSA Corporation is seeking an experienced and motivated Systems Analyst to support Windows system vulnerability remediation efforts on our Army Aviation and Missile Center (AvMC) Enterprise Information Technology Support Services (EITSS) contract.

You will be responsible for installing software and operating system updates and patches that have not been successfully deployed through automation. You may be required to reinstall the operating system and software and re-establish user profiles in some instances. You will work closely with AvMC users and must have effective written and verbal communication skills. You will also work closely with Senior Systems Analysts and other members of the Information Technology (IT) team to ensure systems and applications operate efficiently and effectively while meeting DoD standards for performance, security, and compliance.

• Perform updates and patching of Microsoft Windows operating systems and software, as well as non-Microsoft software, on workstations and laptops through manual or automated mechanisms.
• Rebuild Windows 11 workstations and laptops from pre-built images.
• Provide Tier 1, Tier 2, and Tier 3 technical support to the AvMC Enterprise.
• Ensure all support requests initiated by end users outside of the AvMC Service Center (ASC) end-user portal are captured in the ASC Enterprise Service Center, including requests received through email, phone calls, web chats, and face-to-face contact.
• Troubleshoot failed system and software updates and patches, identify root causes, and provide resolution guidance.

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here: https://www.colsa.com/culture_benefits

Required Experience

Required Qualifications

• Bachelor's degree or higher in a related field (Computer Science, Information Technology, etc.) or equivalent experience.
• Minimum of 5 years of work-related experience.
• Proven, direct experience of Windows administration and troubleshooting.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Working knowledge of desktop applications, including word processing, spreadsheet, and database programs.
• Active Secret clearance; U.S. Citizenship required.

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Preferred Qualifications

• Background in applying DoD security standards, with proficiency in DISA STIG compliance
• Proven experience delivering IT services to end users.
• Experience maintaining and administering SCCM, MECM, and Intune environments

Salary Type

Annually

The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays.

This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.