Aviation Front Desk Specialist – Customer Service

Atlantic Aviation FBO Services, Inc.; Georgia; On-site; USD 21,000 - 29,000; Full time

Job summary

Atlantic Aviation at IAH in Houston, TX is seeking a Front Desk Customer Service Representative to be the first point of contact for corporate flight departments and high-profile clients.

The role includes handling reservations, processing purchases and fuel transactions, coordinating with line service personnel and pilots, and occasionally traveling to support other Atlantic locations; requires availability for any shift including overtime, weekends, and holidays.

Qualifications

• Customer service/hospitality experience required.
• High school diploma or GED required.
• Must be 18+ years old.
• Must have a valid state driver’s license.
• Ability to comprehend and perform basic math.

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality experience

Education

High school diploma or GED

Job description

Atlantic Aviation at IAH in Houston, TX is seeking a Front Desk Customer Service Representative to be the first point of contact for corporate flight departments and high-profile clients.

The role includes handling reservations, processing purchases and fuel transactions, coordinating with line service personnel and pilots, and occasionally traveling to support other Atlantic locations; requires availability for any shift including overtime, weekends, and holidays.