Aviation Front Desk Customer Service Representative - Full Time Job

Atlantic Aviation FBO Services, Inc.; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading aviation services provider is seeking a full-time Aviation Front Desk Customer Service Representative in San Jose, CA. This role involves providing assistance to high-profile clients, handling reservations, and ensuring customer satisfaction in a high-paced environment. Applicants should have customer service experience and a valid driver’s license. Join us at the forefront of the aviation industry!

Qualifications

• Must be 18 years of age.
• Valid state driver’s license required.

Responsibilities

• Provide professional service and assistance to customers.
• Make hotel and catering reservations for flights.
• Process customer purchases and fuel transactions.
• Collaborate with line service personnel and pilots.
• Occasional travel to support another Atlantic location.

Skills

Customer service/hospitality experience

Basic math calculations

Education

High school diploma or GED certificate

Job description

Aviation Front Desk Customer Service Representative - Full Time Job San Jose, CA

Why You’ll Love This Aviation Front Desk Customer Service Representative Job: Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast‑paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SJC in San Jose, CA may be perfect for you!

Pay: $ / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on‑call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high‑profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug‑free workplace and perform pre‑employment substance testing.

Apply Now

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