Aviation Front Desk Agent – Fast-Paced Client & Charter Service

Atlantic Aviation; Sarasota (FL); On-site; USD 20,000 - 28,000; Full time

Job summary

Atlantic Aviation SRQ in Sarasota, FL seeks a Front Desk Customer Service Representative to greet clients and coordinate service needs for corporate aircraft and charters. You will interact with flight departments and high-profile clients in a fast-paced aviation setting.

The role includes handling reservations, fuel transactions, and guest services, with shifts including overtime, weekends, holidays, and on-call duty. A high school diploma and valid driver’s license are required.

Qualifications

• Customer service or hospitality experience required.
• High school diploma or GED required.
• Must be 18 years of age and possess a valid driver's license.

Responsibilities

• Provide customers with professional service and assistance
• Make hotel and catering reservations for inbound and outbound aircraft
• Process customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service/hospitalityexperience

basic math calculations

Education

High school diploma or GED certificate

Job description

Atlantic Aviation SRQ in Sarasota, FL seeks a Front Desk Customer Service Representative to greet clients and coordinate service needs for corporate aircraft and charters. You will interact with flight departments and high-profile clients in a fast-paced aviation setting.

The role includes handling reservations, fuel transactions, and guest services, with shifts including overtime, weekends, holidays, and on-call duty. A high school diploma and valid driver’s license are required.