Aviation Catering Operations Lead

Dnata; Everett (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) benefits

Free meals during shift

Job summary

dnata Catering North America seeks an experienced Assistant General Manager to support daily operations and align with the General Manager on strategic goals. The role focuses on driving financial performance, enhancing processes, and ensuring quality and regulatory compliance within our aviation catering unit in North America.

You will lead a high-performing team, manage operations, and collaborate with stakeholders to optimize efficiency and safety while upholding dnata standards and customer

Qualifications

• Bachelor’s degree required; Associate degree preferred, with minimum of 5 years of inflight catering experience or equivalent combination of education and experience.
• Experience in inflight catering is preferred but not required.
• Proven track record in supporting airline catering operations, preferably with experience in managing international airline accounts.

Responsibilities

• Assist in the overall management of facility operations, including quality control and purchasing, to meet established goals.
• Support profit and loss management by monitoring financial performance and assisting in budget achievement.
• Identify and recommend areas for cost savings and operational efficiencies.
• Collaborate in implementing quality improvement initiatives and ensuring compliance with company and regulatory standards.
• Help maintain compliance with dnata Food Safety Standards, including HACCP, SSOP, and GMP.
• Ensure timely completion of all food safety audits according to dnata’s standards.
• Aid in the development and leadership of a high-performing team focused on continuous improvement.
• Support staff allocation to maximize departmental efficiency.
• Monitor production to maintain quality standards and operational efficiency.
• Foster positive relationships with department heads and represent the facility in internal and external communications.

Skills

Leadership

Project management

Process improvement

Time management

Communication skills

Team collaboration

Data-driven

Problem-solving

Education

Bachelor’s degree

Associate degree

Tools

Microsoft Office

Job description

dnata Catering North America seeks an experienced Assistant General Manager to support daily operations and align with the General Manager on strategic goals. The role focuses on driving financial performance, enhancing processes, and ensuring quality and regulatory compliance within our aviation catering unit in North America.

You will lead a high-performing team, manage operations, and collaborate with stakeholders to optimize efficiency and safety while upholding dnata standards and customer