AV/IT Systems Specialist [R0153764]

University of Nevada-Las Vegas; Las Vegas (NV); On-site; USD 80,000 - 87,000; Full time

Benefits offered by this job

Excellent health insurance including 


Tuition discounts at NSHE schools

Paid time off, sick leave, and major U

Retirement plans

Rebels wellness programs

Job summary

University of Nevada, Las Vegas (UNLV) is seeking an AV/IT Systems Specialist to ensure successful installation, maintenance, and operation of classroom AV solutions. The role collaborates with Facilities, architects, and vendors to integrate technology in new construction and remodel projects, providing excellent customer service and technical support.

The candidate should have 2–4 years of AV/IT experience, CTS certification, and strong knowledge of AV design, networks, and project

Qualifications

• Bachelor’s degree from an accredited college or university (recognized by US DoE/CHEA).
• 2–4 years of professional AV/IT systems experience in classrooms or related fields.
• Certification: AVIXA CTS is preferred.

Responsibilities

• Install, maintain, and operate AV solutions in classrooms, conference rooms, and campus spaces.
• Assess user needs and specify hardware/software for AV-enabled facilities.
• Design AV-enabled spaces and manage timelines, prototypes, and vendor coordination.
• Purchase hardware/software, manage installations, and support systems programming.
• Collaborate with Planning and Construction, architects, general and sub-contractors, AV integrators, and OIT stakeholders.
• Provide excellent customer service and timely, professional communication with stakeholders.

Skills

AV/IT systems

Classroom tech

Customer service

Project coordination

Stakeholder comms

Education

Bachelor’s degree

Tools

Crestron

Extron

Panopto

Zoom

Job description

Job Description

The University of Nevada, Las Vegas, invites applications for AV/IT Systems Specialist, Information Technology [ R0153764].

ROLE of the POSITION

Reporting to the Manager of Classroom Technology Services, the AV/IT Systems Specialist is responsible for ensuring the successful installation, maintenance, and operation of audio-visual (AV) solutions in classrooms, conference rooms, and other campus spaces. The role involves assessing user needs, determining hardware and software specifications, designing AV enabled spaces, developing timelines and prototypes, working with vendors, purchasing hardware and software systems, managing installations, assisting with systems programming and providing excellent customer support. Responsibilities include managing the integration of technology in the new construction and remodel of university learning spaces or AV enabled facilities. The AV/IT Systems Specialist, will consult with various stakeholders to determine facilities programming, and will then work with the Planning and Construction department, as well as project architects, general and sub-contractors, Audio Video (AV) integrators, and Office of Information Technology (OIT) stakeholders to ensure technology is appropriately integrated into the facilities until project completion. This person will stay abreast of the latest developments in regards to classroom technology, and will work closely with faculty in assuring new facilities are designed to meet their pedagogical needs. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.

BACKGROUND SCREENING

Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check.

MINIMUM QUALIFICATIONS

• A Bachelor’s degree must be from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA)
• 2–4 years of professional experience in AV/IT systems, classroom technology, instructional technology, or related field.
• Certification(s):
  • AVIXA Certified Technology Specialist (CTS)

ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT

UNLV may consider additional relevant experience in place of formal education requirements:

• In lieu of a bachelor’s degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.

PREFERRED QUALIFICATIONS

• Five or more years of professional experience, preferably in higher education, including the design, installation, maintenance, and operation of audio-visual solutions in classrooms, conference rooms, and technology-enabled learning spaces.
• Experience managing AV projects associated with new construction and renovations.
• Experience developing classroom technology standards and collaborating with architects, contractors, and AV integrators.

Credentials must be obtained prior to the employment start date.

KNOWLEDGE, SKILLS, & ABILITIES

KNOWLEDGE

Required

• Proficient knowledge of AV/IT systems and designs including: AV control platforms (Crestron, Extron, Etc.) video distribution via IP protocols, lecture capture (Panopto), web-conferencing tools (Zoom)
• Strong knowledge of AV systems and AV line drawings
• Strong knowledge of construction techniques and interpretation of construction drawings
• Knowledge of network protocols and configurations to improve collaboration between AV, IT, and facilities teams
• Experience working with an enterprise help support ticketing system

Preferred

• Experience with Jetbuilt preferred
• Experience with Talem3 preferred

SKILLS

Required

• Capability to handle direct communication with a high level of professionalism, both electronically and in person
• Communicate with customers as it relates to project fulfillment
• Ability to multi-task and adapt to a fast-paced environment that varies daily.
• Ability to work with other teams to request support of or lend support; look for opportunities for improvements and unresolved challenges.
• Ability to keep meticulous records of customer interactions, actions taken and issue resolution.

Preferred

• Experience using drawing tools such as AutoCAD and/or Visio preferred

ABILITIES

Required

• Demonstrates a commitment to competently perform job duties and responsibilities within established time frames/deadlines
• High organizational and time management skills are required to balance the offerings of design services, traffic communications, troubleshooting hardware issues, and manage new installations
• Demonstrates ability to work independently on multiple assignments and to work collaboratively within a team
• Must show initiative and motivation to request, accept, and complete tasks as required
• Continuously strives to improve work performance

PROFILE of the OFFICE OF INFORMATION TECHNOLOGY

With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply.

COMMITMENT TO OUR CAMPUS VALUES

Successful candidates will advance UNLV's mission by cultivating an environment of mutual respect and belonging. They will model our Campus Values in their decision-making and inspire excellence across our community.

SALARY

The salary range for this role is $80,100 - $87,400. Unable to offer more than stated salary range.

BENEFITS OF WORKING AT UNLV

• Competitive total rewards package including:
• Paid time off, sick leave, and holidays
• Excellent health insurance including medical, dental and vision
• Comprehensive retirement plans and voluntary benefits programs
• No state income tax (For Nevada Residents)
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard
• Support and resources available for veteran applicants - visitwww.unlv.edu/jobs/veterans or [e-mail] for support.

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us online at: http://www.unlv.edu

EEO/AA STATEMENT

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C.

• 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: [phone]; Email: [e-mail], or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: [phone] FAX: [phone]; TDD: 1-800-877-8339; Email: [e-mail]; or to both.

  SAFETY AND SECURITY STATEMENT

  UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

  JOB CATEGORY

  Administrative Faculty

  Exempt

  Yes

  Full-Time Equivalent

  100.0%

  Required Attachment(s)

  • A letter of interest
  • A detailed resume listing qualifications and experience
  • The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

  Posting Close Date

  Note to Applicant

  This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.