AV Installation Superintendent

Diversified

New York (NY)

On-site

USD 90,000 - 130,000

Full time

5 days ago
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Benefits offered by this job

Medical plans
Dental coverage
Vision plans
401k with match
PTO 3 weeks
Maternity leave
FSA

Job summary

Diversified is seeking an Installation Superintendent to lead on-site installation activities for technology projects across various client sites. This role combines senior installation expertise with on-site project management to ensure installations occur on time and to Diversified quality standards.

The position requires coordinating with project managers, contractors, and subcontractors, while supervising installation crews and maintaining safety and documentation on site.

Qualifications

  • Five+ years as an installation technician or related industry experience.
  • Familiarity with a wide range of audio, video and networking equipment.
  • Knowledgeable of low voltage electrical concepts.
  • Possess advanced AV installation skills.

Responsibilities

  • Oversee all on-site activity on the active project job site and address issues to meet quality and timeline standards.
  • Lead and delegate tasks to install crews, subcontractors, and union trades on large projects.
  • Coordinate with project management, building contractors, and others to manage on-site installation work.
  • Provide training and assistance to on-site install techs.
  • Maintain quality control and ensure installations meet Diversified standards.

Skills

AV installation
Team leadership
Project coordination
Reading drawings
Problem solving

Education

High school or equivalent
AVIXA CTS CTS-I (preferred)

Tools

AV equipment knowledge

Job description

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect

At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it.

What part will you play

The Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients' buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site. This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed.

What will you be doing

Possesses all skills from Senior Install Tech position to drive successful completion, quality control and achieve goals

Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards

Leads and delegates tasks to multiple install crews, subcontractors and union trades. Will be required to regularly lead a team on large projects

Oversee all field operations and report progress, status and issues to project manager

Supervises the physical installation of a wide variety of technology into a wide variety of locations

Maintains all quality control on jobsite, checking all work from employees, subcontractors and union trades. Managing any discrepancies in our standards

Able to read and understand functional design drawings and cable riser diagrams

Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines

Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager

Able to build and wire custom panels from engineering drawings

Advanced Fiber optic cable handling, installation termination and testing

Provide training and assistance to on-site install techs

Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented

Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirement in this area)

Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.

Complexity

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Demands

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. Occasional travel by airplane for out-of-town projects is required.

Safety

Maintain and wear appropriate PPE as the job and tasks require it.

Ensure hazards are addressed and rectified in a timely manner.

What do we require from you
Education/Certifications

High school or equivalent experience

AVIXA CTS Certification is required

AVIXA CTS-I Certification is highly encouraged

Must have a valid driver's license and adhere to our insurance requirements

OSHA 30 Certificate required. NYC OSHA30 preferred

Other relevant certifications may be required or preferred based on the technology focus of the position.

Required Experience and Skills

Five or more years as an installation technician or related industry experience

Familiarity with a wide range of audio, video and networking equipment

Knowledgeable of low voltage electrical concepts

Possess advanced AV installation skills

Desired Knowledge, Experience and Skills

Good verbal communication skills and good customer service skills

Ability to diagnose, troubleshoot and resolve technical problems

What We Offer

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

  • Multiple medical plan options to fit you and your family's needs
    • HSA & HRA company contributions
  • Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits
    • Basic Life, AD&D
    • Short-Term and Long-Term Disability insurance
    • Employee Assistance Program (EAP)
  • Generous paid time off - 3 weeks PTO plus company holidays and floating holidays
  • 401k with company match
  • Paid maternity leave
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services

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